Maybe most of people prefer to use the computer when they are study, but we have to admit that many people want to learn buy the paper, because they think that studying on the computer too much does harm to their eyes. Service-Cloud-Consultant New Study Questions Book test questions have the function of supporting printing in order to meet the need of customers. You can print our Service-Cloud-Consultant New Study Questions Book exam question on papers after you have downloaded it successfully. With our Service-Cloud-Consultant New Study Questions Book exam guide, you will achieve what you are expecting with ease. With three versions of products, our Service-Cloud-Consultant New Study Questions Book learning questions can satisfy different taste and preference of customers with different use: PDF & Software & APP versions. You can take the Service-Cloud-Consultant New Study Questions Book training materials and pass it without any difficulty.
Our Service-Cloud-Consultant New Study Questions Book exam questions are often in short supply.
Come to study our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant New Study Questions Book learning materials. Once it is time to submit your exercises, the system of the Service-Cloud-Consultant Reliable Exam Answers preparation exam will automatically finish your operation. After a several time, you will get used to finish your test on time.
As you know, it is troublesome to get the Service-Cloud-Consultant New Study Questions Bookcertificate. Now, you are fortunate enough to come across our Service-Cloud-Consultant New Study Questions Book exam guide. We have free demos on the website for our customers to download if you still doubt our products, and you can check whether it is the right one for you before purchase as well.
Salesforce Service-Cloud-Consultant New Study Questions Book - Life is full of ups and downs.
Although a lot of products are cheap, but the quality is poor, perhaps users have the same concern for our latest Service-Cloud-Consultant New Study Questions Book exam dump. Here, we solemnly promise to users that our product error rate is zero. Everything that appears in our products has been inspected by experts. In our Service-Cloud-Consultant New Study Questions Book practice materials, users will not even find a small error, such as spelling errors or grammatical errors. It is believed that no one is willing to buy defective products, so, the Service-Cloud-Consultant New Study Questions Book study guide has established a strict quality control system. The entire compilation and review process for latest Service-Cloud-Consultant New Study Questions Book exam dump has its own set of normative systems, and the Service-Cloud-Consultant New Study Questions Book practice materials have a professional proofreader to check all content. Only through our careful inspection, the study material can be uploaded to our platform. So, please believe us, 0 error rate is our commitment.
Our payment system will automatically delete your payment information once you finish paying money for our Service-Cloud-Consultant New Study Questions Book exam questions. Our company has built the culture of integrity from our establishment.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
In general, users can only wait about 5-10 minutes to receive our The Open Group OGBA-101 learning material, and if there are any problems with the reception, users may contact our staff at any time. Therefore, the effect of the user using the latest ACAMS CAMS-KR exam dump is the only standard for proving the effectiveness and usefulness of our products. Our trial version of our ITIL ITIL-4-Foundation study materials can be a good solution to this problem. Network Appliance NS0-516 - This may be the best chance to climb the top of your life. HP HPE7-M02 - We can confidently say that our products are leading in the products of the same industry.
Updated: May 28, 2022