Maybe this is the first time you choose our Service-Cloud-Consultant New Study Guide Ebook practice materials, so it is understandable you may wander more useful information of our Service-Cloud-Consultant New Study Guide Ebook exam dumps. Those free demos give you simple demonstration of our Service-Cloud-Consultant New Study Guide Ebook study guide. It is unquestionable necessary for you to have an initial look of them before buying any. During nearly ten years, our company has kept on improving ourselves on the Service-Cloud-Consultant New Study Guide Ebook study questions, and now we have become the leader in this field. And now our Service-Cloud-Consultant New Study Guide Ebook training materials have become the most popular Service-Cloud-Consultant New Study Guide Ebook practice engine in the international market. So we hope you can have a good understanding of the Service-Cloud-Consultant New Study Guide Ebook exam torrent we provide, then you can pass you exam in your first attempt.
It all starts from our Service-Cloud-Consultant New Study Guide Ebook learning questions.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant New Study Guide Ebook study materials can satisfy their wishes and they only spare little time to prepare for exam. When you see other people in different industry who feel relaxed with high salary, do you want to try another field? And is the difficulty of learning a new piece of knowledge often deterring you? It doesn't matter, now Service-Cloud-Consultant Latest Exam Materials practice exam offers you a great opportunity to enter a new industry. Our Service-Cloud-Consultant Latest Exam Materials learning material was compiled from the wisdom and sweat of many industry experts.
Are you staying up for the Service-Cloud-Consultant New Study Guide Ebook exam day and night? Do you have no free time to contact with your friends and families because of preparing for the exam? Are you tired of preparing for different kinds of exams? If your answer is yes, please buy our Service-Cloud-Consultant New Study Guide Ebook exam questions, which is equipped with a high quality. We can make sure that our Service-Cloud-Consultant New Study Guide Ebook study materials have the ability to help you solve your problem, and you will not be troubled by these questions above.
Salesforce Service-Cloud-Consultant New Study Guide Ebook - They are quite convenient.
With the rapid development of the world economy, it has been universally accepted that a growing number of people have longed to become the social elite. However, the competition of becoming the social elite is fierce for all people. The Service-Cloud-Consultant New Study Guide Ebook latest dumps will be a shortcut for a lot of people who desire to be the social elite. If you try your best to prepare for the Service-Cloud-Consultant New Study Guide Ebook exam and get the related certification in a short time, it will be easier for you to receive the attention from many leaders of the big company, and it also will be very easy for many people to get a decent job in the labor market by the Service-Cloud-Consultant New Study Guide Ebook learning guide.
We have the confidence and ability to make you finally have rich rewards. Our Service-Cloud-Consultant New Study Guide Ebook learning materials provide you with a platform of knowledge to help you achieve your wishes.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
CompTIA CAS-005 - It means you can try our demo and you do not need to spend any money. In this case, we need a professional Network Appliance NS0-700 certification, which will help us stand out of the crowd and knock out the door of great company. IBM C1000-169 - There are a lot of experts and professors in the field in our company. Amazon SAP-C02 - You can see the high pass rate as 98% to 100%, which is unmarched in the market. VMware 5V0-92.22 - More importantly, the demo from our company is free for all people.
Updated: May 28, 2022