And the PDF version can be printed into paper documents and convenient for the client to take notes. The PDF version of our Service-Cloud-Consultant Latest Test Collection Materials learning guide is convenient for reading and supports the printing of our study materials. If client uses the PDF version of Service-Cloud-Consultant Latest Test Collection Materials exam questions, they can download the demos freely. Good Service-Cloud-Consultant Latest Test Collection Materials software test simulator have high passing rate and Omgzlook are looking forward to your long-term cooperation. Some candidates may purchase our Service-Cloud-Consultant Latest Test Collection Materials software test simulator for their companies. The clients only need 20-30 hours to learn the Service-Cloud-Consultant Latest Test Collection Materials exam questions and prepare for the test.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Your life will be even more exciting.
With all the questons and answers of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Latest Test Collection Materials study materials, your success is 100% guaranteed. Though the content of these three versions is the same, the displays have their different advantages. With our Service-Cloud-Consultant Reliable Test Guide Files study materials, you can have different and pleasure study experience as well as pass Service-Cloud-Consultant Reliable Test Guide Files exam easily.
We believe that you will like our products. According to the different demands from customers, the experts and professors designed three different versions for all customers. According to your need, you can choose the most suitable version of our Salesforce Certified Service cloud consultant guide torrent for yourself.
Salesforce Service-Cloud-Consultant Latest Test Collection Materials - You are the best and unique in the world.
As we enter into such a competitive world, the hardest part of standing out from the crowd is that your skills are recognized then you will fit into the large and diverse workforce. The Service-Cloud-Consultant Latest Test Collection Materials certification is the best proof of your ability. However, it’s not easy for those work officers who has less free time to prepare such an Service-Cloud-Consultant Latest Test Collection Materials exam. Here comes Service-Cloud-Consultant Latest Test Collection Materials exam materials which contain all of the valid Service-Cloud-Consultant Latest Test Collection Materials study questions. You will never worry about the Service-Cloud-Consultant Latest Test Collection Materials exam.
Not only we offer the best Service-Cloud-Consultant Latest Test Collection Materials training prep, but also our sincere and considerate attitude is praised by numerous of our customers. To cope with the fast growing market, we will always keep advancing and offer our clients the most refined technical expertise and excellent services about our Service-Cloud-Consultant Latest Test Collection Materials exam questions.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
Our company committed all versions of Microsoft AZ-140 practice materials attached with free update service. You will come across almost all similar questions in the real Amazon SAA-C03 exam. So prepared to be amazed by our HP HPE0-V27 learning guide! If you are preparing for the exam by the guidance of the Salesforce Mobile-Solutions-Architecture-Designer study practice question from our company and take it into consideration seriously, you will absolutely pass the exam and get the related certification. With our SAP C-S4CFI-2402 study guide, not only that you can pass you exam easily and smoothly, but also you can have a wonderful study experience based on the diversed versions of our SAP C-S4CFI-2402 training prep.
Updated: May 28, 2022