Preparing for the Service-Cloud-Consultant Latest Exam Sample Online real exam is easier if you can select the right test questions and be sure of the answers. The Service-Cloud-Consultant Latest Exam Sample Online test answers are tested and approved by our certified experts and you can check the accuracy of our questions from our free demo. Expert for one-year free updating of Service-Cloud-Consultant Latest Exam Sample Online dumps pdf, we promise you full refund if you failed exam with our dumps. Also, we will offer good service to add you choose the most suitable Service-Cloud-Consultant Latest Exam Sample Online practice braindumps since we have three different versions of every exam product. And you can free download the demos of the Service-Cloud-Consultant Latest Exam Sample Online learning quiz. Our website offers you the most comprehensive Service-Cloud-Consultant Latest Exam Sample Online study guide for the actual test and the best quality service for aftersales.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can take advantage of the certification.
For most busy IT workers, Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Latest Exam Sample Online dumps pdf is the best alternative to your time and money to secure the way of success in the IT filed. Let me tell the advandages of using the New Service-Cloud-Consultant Exam Questions Vce practice engine. First of all, New Service-Cloud-Consultant Exam Questions Vce exam materials will combine your fragmented time for greater effectiveness, and secondly, you can use the shortest time to pass the exam to get your desired certification.
Our Service-Cloud-Consultant Latest Exam Sample Online vce braindumps are the best preparation materials for the certification exam and the guarantee of clearing exam quickly with less effort. You can find latest Service-Cloud-Consultant Latest Exam Sample Online test answers and questions in our pass guide and the detailed explanations will help you understand the content easier. Our experts check the updating of Service-Cloud-Consultant Latest Exam Sample Online free demo to ensure the accuracy of our dumps and create the pass guide based on the latest information.
Salesforce Service-Cloud-Consultant Latest Exam Sample Online - Also it is good for releasing pressure.
We think of providing the best services of Service-Cloud-Consultant Latest Exam Sample Online exam questions as our obligation. So we have patient after-sales staff offering help 24/7 and solve your problems all the way. Those considerate services are thoughtful for your purchase experience and as long as you need us, we will solve your problems. Our staff is suffer-able to your any questions related to our Service-Cloud-Consultant Latest Exam Sample Online test guide. If you get any suspicions, we offer help 24/7 with enthusiasm and patience. Apart from our stupendous Service-Cloud-Consultant Latest Exam Sample Online latest dumps, our after-sales services are also unquestionable. Your decision of the practice materials may affects the results you concerning most right now. Good exam results are not accidents, but the results of careful preparation and high quality and accuracy materials like our Service-Cloud-Consultant Latest Exam Sample Online practice materials.
These Service-Cloud-Consultant Latest Exam Sample Online exam questions dumps are of high quality and are designed for the convenience of the candidates. These are based on the Service-Cloud-Consultant Latest Exam Sample Online Exam content that covers the entire syllabus.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
EMC D-PEXE-IN-A-00 - Good practice materials like our Salesforce Certified Service cloud consultant study question can educate exam candidates with the most knowledge. So our Microsoft PL-500 exam prep receives a tremendous ovation in market over twenty years. We believe you will also competent enough to cope with demanding and professorial work with competence with the help of our IBM C1000-137 exam braindumps. The Juniper JN0-637 guide torrent is a tool that aimed to help every candidate to pass the exam. You can find the latest version of Huawei H19-315 practice guide in our website and you can practice Huawei H19-315 study materials in advance correctly and assuredly.
Updated: May 28, 2022