The client can see the forms of the answers and the titles. We provide the best service to the client and hope the client can be satisfied. Before you buy our product, you can download and try out it freely so you can have a good understanding of our Service-Cloud-Consultant Latest Exam Dumps Questions test prep. Omgzlook can provide the leading Salesforce training techniques to help you pass Salesforce certification Service-Cloud-Consultant Latest Exam Dumps Questions exam. Omgzlook is a website to meet the needs of many customers. you can stand out in your work and impressed others with professional background certified by Service-Cloud-Consultant Latest Exam Dumps Questionsexam and feel self-fulfillment, get sense of satisfaction in personal perspective, and have stand a better chance of getting better working condition with the Service-Cloud-Consultant Latest Exam Dumps Questions certification.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It can help you to pass the exam successfully.
With our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Latest Exam Dumps Questions learning materials, you can spend less time but learn more knowledge than others. Only Omgzlook can guarantee you 100% success. Omgzlook allows you to have a bright future.
In order to facilitate the user's offline reading, the Service-Cloud-Consultant Latest Exam Dumps Questions study braindumps can better use the time of debris to learn, especially to develop PDF mode for users. In this mode, users can know the Service-Cloud-Consultant Latest Exam Dumps Questions prep guide inside the learning materials to download and print, easy to take notes on the paper, and weak link of their memory, at the same time, every user can be downloaded unlimited number of learning, greatly improve the efficiency of the users with our Service-Cloud-Consultant Latest Exam Dumps Questions exam questions. Or you will forget the so-called good, although all kinds of digital device convenient now we read online, but many of us are used by written way to deepen their memory patterns.
Salesforce Service-Cloud-Consultant Latest Exam Dumps Questions - So, hurry to take action.
Our windows software and online test engine of the Service-Cloud-Consultant Latest Exam Dumps Questions exam questions are suitable for all age groups. At the same time, our operation system is durable and powerful. So you totally can control the Service-Cloud-Consultant Latest Exam Dumps Questions study materials flexibly. It is enough to wipe out your doubts now. If you still have suspicions, please directly write your questions and contact our online workers. And we will give you the most professions suggestions on our Service-Cloud-Consultant Latest Exam Dumps Questions learning guide.
From the time when you decide whether to purchase our Service-Cloud-Consultant Latest Exam Dumps Questions exam software or not, we have provided you with comprehensive guarantees, including free demo download before buying, payment guarantee in purchase process, one-year free update service after you purchased Service-Cloud-Consultant Latest Exam Dumps Questions exam software, and full refund guarantee of dump cost if you fail Service-Cloud-Consultant Latest Exam Dumps Questions exam certification, which are all our promises to ensure customer interests. Many times getting a right method is important and more efficient than spending too much time and money in vain.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Now let's take a look at why a worthy product of your choice is our Microsoft DP-420 actual exam. What we have done is to make you more confident in ISACA CISA exam. EMC D-PSC-MN-01 - When choosing a product, you will be entangled. While others are playing games online, you can do online Amazon SCS-C02 exam questions. IBM C1000-186 - However, we believe that with the excellent quality and good reputation of our study materials, we will be able to let users select us in many products.
Updated: May 28, 2022