These Service-Cloud-Consultant Latest Exam Bootcamp Materials exam questions dumps are of high quality and are designed for the convenience of the candidates. These are based on the Service-Cloud-Consultant Latest Exam Bootcamp Materials Exam content that covers the entire syllabus. The Service-Cloud-Consultant Latest Exam Bootcamp Materials practice test content is very easy and simple to understand. Good practice materials like our Salesforce Certified Service cloud consultant study question can educate exam candidates with the most knowledge. Do not make your decisions now will be a pity for good. So our Service-Cloud-Consultant Latest Exam Bootcamp Materials exam prep receives a tremendous ovation in market over twenty years.
Our Service-Cloud-Consultant Latest Exam Bootcamp Materials exam materials have plenty of advantages.
The software version of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Latest Exam Bootcamp Materials study engine is designed to simulate a real exam situation. Repeated attempts will sharpen your minds. Maybe our Service-Cloud-Consultant Actual Tests learning quiz is suitable for you.
It can be said that Service-Cloud-Consultant Latest Exam Bootcamp Materials test guide is the key to help you open your dream door. We have enough confidence in our products, so we can give a 100% refund guarantee to our customers. Service-Cloud-Consultant Latest Exam Bootcamp Materials exam questions promise that if you fail to pass the exam successfully after purchasing our product, we are willing to provide you with a 100% full refund.
Salesforce Service-Cloud-Consultant Latest Exam Bootcamp Materials - And the quality of our exam dumps are very high!
In order to survive in the society and realize our own values, learning our Service-Cloud-Consultant Latest Exam Bootcamp Materials practice engine is the best way. Never top improving yourself. The society warmly welcomes struggling people. You will really benefit from your correct choice. Our Service-Cloud-Consultant Latest Exam Bootcamp Materials study materials are ready to help you pass the exam and get the certification. You can certainly get a better life with the certification. Please make a decision quickly. We are waiting for you to purchase our Service-Cloud-Consultant Latest Exam Bootcamp Materials exam questions.
Today, in an era of fierce competition, how can we occupy a place in a market where talent is saturated? The answer is a certificate. What the certificate main? All kinds of the test Service-Cloud-Consultant Latest Exam Bootcamp Materials certification, prove you through all kinds of qualification certificate, it is not hard to find, more and more people are willing to invest time and effort on the Service-Cloud-Consultant Latest Exam Bootcamp Materials exam guide, because get the test Service-Cloud-Consultant Latest Exam Bootcamp Materials certification is not an easy thing, so, a lot of people are looking for an efficient learning method.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
And soon you can get Salesforce certification SAP C-S4CFI-2402 exam certificate. If you buy our IBM C1000-181 study questions, you can enjoy the similar real exam environment. HP HPE6-A78 - However, you can choose many ways to help you pass the exam. Our HP HPE0-V28-KR study materials have three versions which are versions of PDF, Software/PC, and APP/Online. You can free download part of Omgzlook's exercises and answers about Salesforce certification CompTIA SY0-601-KR exam as a try, then you will be more confident to choose our Omgzlook's products to prepare your Salesforce certification CompTIA SY0-601-KR exam.
Updated: May 28, 2022