Under the help of our Service-Cloud-Consultant Vce Test Simulator exam questions, the pass rate among our customers has reached as high as 98% to 100%. We are look forward to become your learning partner in the near future. As we all know, to make something right, the most important thing is that you have to find the right tool. And then you can start your study after downloading the Service-Cloud-Consultant Vce Test Simulator exam questions in the email attachments. High efficiency service has won reputation for us among multitude of customers, so choosing our Service-Cloud-Consultant Vce Test Simulator real study dumps we guarantee that you won’t be regret of your decision. But if you fail in please don’t worry we will refund you.
Salesforce Service Cloud Consultant Service-Cloud-Consultant They will thank you so much.
Get the test Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Vce Test Simulator certification is not achieved overnight, we need to invest a lot of time and energy to review, and the review process is less a week or two, more than a month or two, or even half a year, so Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Vce Test Simulator exam questions are one of the biggest advantage is that it is the most effective tools for saving time for users. As long as you encounter obstacles in the learning process on our Service-Cloud-Consultant Reliable Exam Preparation training guide, send us an email and we will solve it for you at the first time. Please believe that Service-Cloud-Consultant Reliable Exam Preparation learning materials will be your strongest backing from the time you buy our Service-Cloud-Consultant Reliable Exam Preparation practice braindumps to the day you pass the exam.
All kinds of exams are changing with dynamic society because the requirements are changing all the time. To keep up with the newest regulations of the Service-Cloud-Consultant Vce Test Simulatorexam, our experts keep their eyes focusing on it. Our Service-Cloud-Consultant Vce Test Simulator practice materials are updating according to the precise of the real exam.
Salesforce Service-Cloud-Consultant Vce Test Simulator - And you can pass the exam successfully.
With the help of Service-Cloud-Consultant Vce Test Simulator guide questions, you can conduct targeted review on the topics which to be tested before the exam, and then you no longer have to worry about the problems that you may encounter a question that you are not familiar with during the exam. With Service-Cloud-Consultant Vce Test Simulator learning materials, you will not need to purchase any other review materials. Please be assured that with the help of Service-Cloud-Consultant Vce Test Simulator learning materials, you will be able to successfully pass the exam.
Omgzlook will help you to find what you need in the exam and our dumps must help you to obtain Service-Cloud-Consultant Vce Test Simulator certificate. Are you satisfied with your present job? Are you satisfied with what you are doing? Do you want to improve yourself? To master some useful skills is helpful to you.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Fortinet FCP_FCT_AD-7.2 - As we all know, the preparation process for an exam is very laborious and time- consuming. After you use Omgzlook Salesforce Microsoft PL-600 study guide, you not only can pass the exam at the first attempt, also can master the skills the exam demands. You can free download the demos of our Microsoft DP-420 exam questions which present the quality and the validity of the study materials and check which version to buy as well. Come on and purchase Omgzlook Salesforce EMC D-SNC-DY-00 practice test dumps. EMC D-GAI-F-01 - Simplified language allows candidates to see at a glance.
Updated: May 28, 2022