We own the profession experts on compiling the Service-Cloud-Consultant Valid Exam Tutorial practice questions and customer service on giving guide on questions from our clients. Our Service-Cloud-Consultant Valid Exam Tutorial preparation materials contain three versions: the PDF, the Software and the APP online. They give you different experience on trying out according to your interests and hobbies. They are the versions of the PDF, Software and APP online. You can choose the one which is your best suit of our Service-Cloud-Consultant Valid Exam Tutorial study materials according to your study habits. It's economical for a company to buy it for its staff.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We strongly advise you to have a brave attempt.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Valid Exam Tutorial - Salesforce Certified Service cloud consultant Salesforce Certified Service cloud consultant exam tests are a high-quality product recognized by hundreds of industry experts. After all, you have to make money by yourself. If you want to find a desirable job, you must rely on your ability to get the job.
Because the most clients may be busy in their jobs or other significant things, the time they can spare to learn our Service-Cloud-Consultant Valid Exam Tutorial learning guide is limited and little. But if the clients buy our Service-Cloud-Consultant Valid Exam Tutorial training quiz they can immediately use our product and save their time. And the quality of our exam dumps are very high!
Salesforce Service-Cloud-Consultant Valid Exam Tutorial - You may try it!
Everyone has a utopian dream in own heart. Dreams of imaginary make people feel disheartened. In fact, as long as you take the right approach, everything is possible. You can pass the Salesforce Service-Cloud-Consultant Valid Exam Tutorial exam easily. Why? Because you have Omgzlook's Salesforce Service-Cloud-Consultant Valid Exam Tutorial exam training materials. Omgzlook's Salesforce Service-Cloud-Consultant Valid Exam Tutorial exam training materials are the best training materials for IT certification. It is famous for the most comprehensive and updated by the highest rate. It also can save time and effort. With it, you will pass the exam easily. If you pass the exam, you will have the self-confidence, with the confidence you will succeed.
Nowadays the requirements for jobs are higher than any time in the past. The job-hunters face huge pressure because most jobs require both working abilities and profound major knowledge.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
IBM C1000-162 - Because Omgzlook exam dumps contain all questions you can encounter in the actual exam, all you need to do is to memorize these questions and answers which can help you 100% pass the exam. PRINCE2 PRINCE2Foundation practice materials are typically seen as the tools of reviving, practicing and remembering necessary exam questions for the exam, spending much time on them you may improve the chance of winning. Adobe AD0-E327 - In a word, this is a test that will bring great influence on your career. SAP C_THR81_2405 - So we make great contribution both to line and customers greatly. Once you purchased our IAPP CIPT exam dump, we will try our best to help you pass IAPP CIPT exam.
Updated: May 28, 2022