If you don't want to waste a lot of time and efforts on the exam, you had better select Omgzlook Salesforce Service-Cloud-Consultant Valid Exam Sims dumps. Using this certification training dumps can let you improve the efficiency of your studying so that it can help you save much more time. Omgzlook Salesforce Service-Cloud-Consultant Valid Exam Sims exam dumps are the best reference materials. Remember that each Service-Cloud-Consultant Valid Exam Sims exam preparation is built from a common certification foundation.Service-Cloud-Consultant Valid Exam Sims prepareation will provide the most excellent and simple method to pass your Service-Cloud-Consultant Valid Exam Sims Certification Exams on the first attempt. Omgzlook Service-Cloud-Consultant Valid Exam Sims exam preparation begins and ends with your accomplishing this credential goal. Omgzlook won a good reputation by these candidates that have passed Salesforce Service-Cloud-Consultant Valid Exam Sims certification exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So the proficiency of our team is unquestionable.
You will receive an email attached with the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Exam Sims training dumps within 5-10 minutes after completing purchase. It will be easy for you to find your prepared learning material. If you are suspicious of our Valid Service-Cloud-Consultant Exam Prep exam questions, you can download the free demo from our official websites.
To all customers who bought our Service-Cloud-Consultant Valid Exam Sims pdf torrent, all can enjoy one-year free update. We will send you the latest version immediately once we have any updating about this test. Our website always trying to bring great convenience to our candidates who are going to attend the Service-Cloud-Consultant Valid Exam Sims practice test.
Salesforce Service-Cloud-Consultant Valid Exam Sims - But we have successfully done that.
Do you often envy the colleagues around you can successfully move to a larger company to achieve the value of life? Are you often wondering why your classmate, who has scores similar to yours, can receive a large company offer after graduation and you are rejected? In fact, what you lack is not hard work nor luck, but Service-Cloud-Consultant Valid Exam Sims guide question. If you do not have extraordinary wisdom, do not want to spend too much time on learning, but want to reach the pinnacle of life through Service-Cloud-Consultant Valid Exam Sims exam, then you must have Service-Cloud-Consultant Valid Exam Sims question torrent.
When you are eager to pass the Service-Cloud-Consultant Valid Exam Sims real exam and need the most professional and high quality practice material, we are willing to offer help. Our Service-Cloud-Consultant Valid Exam Sims training prep has been on the top of the industry over 10 years with passing rate up to 98 to 100 percent.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
After you know the characteristics and functions of our APM APM-PFQ training materials in detail, you will definitely love our exam dumps and enjoy the wonderful study experience. VMware 6V0-31.24 - So please take it easy after the purchase and we won’t let your money be wasted. We are glad to help you get the certification with our best Fortinet NSE6_FSW-7.2 study materials successfully. Network Appliance NS0-014 - We would like to create a better future with you hand in hand, and heart with heart. On the one hand, by the free trial services you can get close contact with our products, learn about the detailed information of our Databricks Databricks-Machine-Learning-Associate study materials, and know how to choose the different versions before you buy our products.
Updated: May 28, 2022