Our experts will check whether there is an update every day, so you needn’t worry about the accuracy of Service-Cloud-Consultant Test Study Guide study materials. If there is an update system, we will send them to the customer automatically. As is known to all, our Service-Cloud-Consultant Test Study Guide simulating materials are high pass-rate in this field, that's why we are so famous. Omgzlook enjoys the reputation of a reliable study material provider to those professionals who are keen to meet the challenges of industry and work hard to secure their positions in it. If you are preparing for a Service-Cloud-Consultant Test Study Guide certification test, the Service-Cloud-Consultant Test Study Guide exam dumps from Omgzlook can prove immensely helpful for you in passing your desired Service-Cloud-Consultant Test Study Guide exam. Not only you will find that to study for the exam is easy, but also the most important is that you will get the most accurate information that you need to pass the Service-Cloud-Consultant Test Study Guide exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Moreover, we have Demos as freebies.
In order to meet the different need from our customers, the experts and professors from our company designed three different versions of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Study Guide exam questions for our customers to choose, including the PDF version, the online version and the software version. According to your need, you can choose the most suitable version of our Salesforce Certified Service cloud consultant guide torrent for yourself. The three different versions have different functions.
As we will find that, get the test Service-Cloud-Consultant Test Study Guide certification, acquire the qualification of as much as possible to our employment effect is significant. But how to get the test Service-Cloud-Consultant Test Study Guide certification didn't own a set of methods, and cost a lot of time to do something that has no value. With our Service-Cloud-Consultant Test Study Guide exam Practice, you will feel much relax for the advantages of high-efficiency and accurate positioning on the content and formats according to the candidates’ interests and hobbies.
Salesforce Service-Cloud-Consultant Test Study Guide - Many customers may be doubtful about our price.
Our Service-Cloud-Consultant Test Study Guide preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your Service-Cloud-Consultant Test Study Guide exam scores very quickly. Even if you have a week foundation, I believe that you will get the certification by using our Service-Cloud-Consultant Test Study Guide study materials. We can claim that with our Service-Cloud-Consultant Test Study Guide practice engine for 20 to 30 hours, you will be ready to pass the exam with confidence.
Our Service-Cloud-Consultant Test Study Guide exam questions are compiled by experts and approved by authorized personnel and boost varied function so that you can learn Service-Cloud-Consultant Test Study Guide test torrent conveniently and efficiently. We provide free download and tryout before your purchase and if you fail in the exam we will refund you in full immediately at one time.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
Microsoft AZ-204 - You are the best and unique in the world. However, it’s not easy for those work officers who has less free time to prepare such an SAP C_THR82_2405 exam. Not only we offer the best IIA IIA-CHAL-QISA training prep, but also our sincere and considerate attitude is praised by numerous of our customers. Our company committed all versions of SAP C-THR83-2405 practice materials attached with free update service. You will come across almost all similar questions in the real SAP C_WZADM_2404 exam.
Updated: May 28, 2022