We all know that in the fiercely competitive IT industry, having some IT authentication certificates is very necessary. IT authentication certificate is a best proof for your IT professional knowledge and experience. Salesforce Service-Cloud-Consultant Test Guide Materials is a very important certification exam in the IT industry and passing Salesforce certification Service-Cloud-Consultant Test Guide Materials exam is very difficult. There are many dumps and training materials providers that would guarantee you pass the Salesforce Service-Cloud-Consultant Test Guide Materials exam. Omgzlook speak with the facts, the moment when the miracle occurs can prove every word we said. The questions and answers provided by Omgzlook is obtained through the study and practice of Omgzlook IT elite.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Select it will be your best choice.
Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Guide Materials certification exam is among those popular IT certifications. If you won't believe us, you can visit our Omgzlook to experience it. And then, I am sure you must choose Omgzlook exam dumps.
Salesforce Service-Cloud-Consultant Test Guide Materials exam is a challenging Certification Exam. Besides the books, internet is considered to be a treasure house of knowledge. In Omgzlook you can find your treasure house of knowledge.
Salesforce Service-Cloud-Consultant Test Guide Materials - We absolutely protect the interests of consumers.
Are you worrying about how to pass Salesforce Service-Cloud-Consultant Test Guide Materials test? Now don't need to worry about the problem. Omgzlook that committed to the study of Salesforce Service-Cloud-Consultant Test Guide Materials certification exam for years has a wealth of experience and strong exam dumps to help you effectively pass your exam. Whether to pass the exam successfully, it consists not in how many materials you have seen, but in if you find the right method. Omgzlook is the right method which can help you sail through Salesforce Service-Cloud-Consultant Test Guide Materials certification exam.
The coverage of the products of Omgzlook is very broad. It can be provide convenient for a lot of candidates who participate in IT certification exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 2
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 3
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 4
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Free demo download can make you be rest assured to buy; one-year free update of VMware 3V0-61.24 exam software after payment can assure you during your preparation for the exam. ISQI CTAL-TTA_Syll19_4.0 test is the important exam in Salesforce certification exams which is well recognized. We will be with you in every stage of your ISTQB CTAL-TTA exam preparation to give you the most reliable help. Microsoft PL-600 - What's more, Omgzlook exam dumps can guarantee 100% pass your exam. SASInstitute A00-470 - We can ensure you pass with Salesforce study torrent at first time.
Updated: May 28, 2022