Free demos are understandable and part of the Service-Cloud-Consultant Test Cram Sheet exam materials as well as the newest information for your practice. And because that our Service-Cloud-Consultant Test Cram Sheet study guide has three versions: the PDF, Software and APP online. So accordingly, we offer three versions of free demos for you to download. Maybe on other web sites or books, you can also see the related training materials. But as long as you compare Omgzlook's product with theirs, you will find that our product has a broader coverage of the certification exam's outline. You can feel assertive about your exam with our 100 guaranteed professional Service-Cloud-Consultant Test Cram Sheet practice engine for you can see the comments on the websites, our high-quality of our Service-Cloud-Consultant Test Cram Sheet learning materials are proved to be the most effective exam tool among the candidates.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We are absolutely responsible for you.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Test Cram Sheet - Salesforce Certified Service cloud consultant Do you feel headache looking at so many IT certification exams and so many exam materials? What should you do? Which materials do you choose? If you don't know how to choose, I choose your best exam materials for you. All consumers who are interested in Reliable Exam Service-Cloud-Consultant Questions Explanations guide materials can download our free trial database at any time by visiting our platform. During the trial process, you can learn about the three modes of Reliable Exam Service-Cloud-Consultant Questions Explanations study quiz and whether the presentation and explanation of the topic in Reliable Exam Service-Cloud-Consultant Questions Explanations preparation questions is consistent with what you want.
After you buy the dumps, you can get a year free updates. As long as you want to update the dumps you have, you can get the latest updates within a year. Omgzlook does its best to provide you with the maximum convenience.
Salesforce Service-Cloud-Consultant Test Cram Sheet - Most companies think highly of this character.
Nowadays, our learning methods become more and more convenient. Advances in technology allow us to learn freely on mobile devices. However, we understand that some candidates are still more accustomed to the paper, so our Service-Cloud-Consultant Test Cram Sheet study materials provide customers with a variety of versions to facilitate your learning process: the PDF, Software and APP online. These three versions of our Service-Cloud-Consultant Test Cram Sheet practice engine can provide you study on all conditions. Come and buy our Service-Cloud-Consultant Test Cram Sheet exam guide!
If you are forced to pass exams and obtain certification by your manger, our Service-Cloud-Consultant Test Cram Sheet original questions will be a good choice for you. Our products can help you clear exams at first shot.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
And you can free download the demos of our SAP C-HAMOD-2404 learning guide on our website, it is easy, fast and convenient. The exam simulation will mark your mistakes and help you play well in Microsoft MB-210 practice test. And all of the PDF version, online engine and windows software of the Microsoft MD-102 study guide will be tested for many times. Our team always checked and revised Palo Alto Networks PCCSE dumps pdf to ensure the accuracy of our preparation study materials. SAP P_S4FIN_2023 - Also, we just pick out the most important knowledge to learn.
Updated: May 28, 2022