One of the biggest advantages of our Service-Cloud-Consultant Study Questions Files learning guide is that it you won’t loss anything if you have a try with our Service-Cloud-Consultant Study Questions Files study materials. you can discover the quality of our exam dumps as well as the varied displays that can give the most convenience than you can ever experience. Both of the content and the displays are skillfully design on the purpose that Service-Cloud-Consultant Study Questions Files actual exam can make your learning more targeted and efficient. We guarantee that you will be able to pass the Service-Cloud-Consultant Study Questions Files in the first attempt. If you are working all the time, and you hardly find any time to prepare for the Salesforce Service-Cloud-Consultant Study Questions Files exam, then Omgzlook present the smart way to Salesforce Service-Cloud-Consultant Study Questions Files exam prep for the exam. Why we are so popular in the market and trusted by tens of thousands of our clients all over the world? The answer lies in the fact that every worker of our company is dedicated to perfecting our Service-Cloud-Consultant Study Questions Files exam guide.
Salesforce Service Cloud Consultant Service-Cloud-Consultant To choose us is to choose success!
After all, many people who prepare for the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Study Questions Files exam, either the office workers or the students, are all busy. Test Service-Cloud-Consultant Experience certifications are thought to be the best way to get good jobs in the high-demanding market. There is a large range of Test Service-Cloud-Consultant Experience certifications that can help you improve your professional worth and make your dreams come true.
Although the pass rate of our Service-Cloud-Consultant Study Questions Files study materials can be said to be the best compared with that of other exam tests, our experts all are never satisfied with the current results because they know the truth that only through steady progress can our Service-Cloud-Consultant Study Questions Files preparation braindumps win a place in the field of exam question making forever. Therefore, buying our Service-Cloud-Consultant Study Questions Files actual study guide will surprise you with high grades and you are more likely to get the certification easily.
Salesforce Service-Cloud-Consultant Study Questions Files - Now they have a better life.
If we waste a little bit of time, we will miss a lot of opportunities. If we miss the opportunity, we will accomplish nothing. Then, life becomes meaningless. Our Service-Cloud-Consultant Study Questions Files preparation exam have taken this into account, so in order to save our customer’s precious time, the experts in our company did everything they could to prepare our Service-Cloud-Consultant Study Questions Files study materials for those who need to improve themselves quickly in a short time to pass the exam to get the Service-Cloud-Consultant Study Questions Files certification.
Our reputation is earned by high-quality of our learning materials. Once you choose our training materials, you chose hope.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Splunk SPLK-1003 - The clients can use the shortest time to prepare the exam and the learning only costs 20-30 hours. The staff of EMC D-PSC-MN-23 study materials is online 24 hours a day, seven days a week. Once their classmates or colleagues need to prepare an exam, they will soon introduce them to choose our Microsoft PL-400 study materials. EMC D-PSC-MN-23 - We are reliable and trustable in this career for more than ten years. CompTIA N10-009 - In the end, you will become an excellent talent.
Updated: May 28, 2022