And you can free download the demos of the Service-Cloud-Consultant Reliable Cram Materials practice engine to have a experience before payment. During the operation of the Service-Cloud-Consultant Reliable Cram Materials study materials on your computers, the running systems of the Service-Cloud-Consultant Reliable Cram Materials study guide will be flexible, which saves you a lot of troubles and help you concentrate on study. If you try on it, you will find that the operation systems of the Service-Cloud-Consultant Reliable Cram Materials exam questions we design have strong compatibility. This means with our products you can prepare for Service-Cloud-Consultant Reliable Cram Materials exam efficiently. Our research and development team not only study what questions will come up in the Service-Cloud-Consultant Reliable Cram Materials exam, but also design powerful study tools like exam simulation software.The content of our Service-Cloud-Consultant Reliable Cram Materials practice materials is chosen so carefully that all the questions for the exam are contained. If you decide to buy the Service-Cloud-Consultant Reliable Cram Materials reference materials from our company, we will have special people to advise and support you.
Service-Cloud-Consultant Reliable Cram Materials actual test guide is your best choice.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Reliable Cram Materials - Salesforce Certified Service cloud consultant That is because our company beholds customer-oriented tenets that guide our everyday work. Service-Cloud-Consultant New Exam Collection Sheet training materials will definitely live up to your expectations. Not only our Service-Cloud-Consultant New Exam Collection Sheet study materials contain the latest exam questions and answers, but also the pass rate is high as 98% to 100%.
Because all of them have realized that it is indispensable to our daily life and work. With the high employment pressure, more and more people want to ease the employment tension and get a better job. The best way for them to solve the problem is to get the Service-Cloud-Consultant Reliable Cram Materials certification.
Salesforce Service-Cloud-Consultant Reliable Cram Materials - More useful certifications mean more ways out.
We attract customers by our fabulous Service-Cloud-Consultant Reliable Cram Materials certification material and high pass rate, which are the most powerful evidence to show our strength. We are so proud to tell you that according to the statistics from our customers’ feedback, the pass rate among our customers who prepared for the exam with our Service-Cloud-Consultant Reliable Cram Materials test guide have reached as high as 99%, which definitely ranks the top among our peers. Hence one can see that the Salesforce Certified Service cloud consultant learn tool compiled by our company are definitely the best choice for you.
Imagine, if you're using a Service-Cloud-Consultant Reliable Cram Materials practice materials, always appear this or that grammar, spelling errors, such as this will not only greatly affect your mood, but also restricted your learning efficiency. Therefore, good typesetting is essential for a product, especially education products, and the Service-Cloud-Consultant Reliable Cram Materials test material can avoid these risks very well.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
All in all, high efficiency of Microsoft AZ-500 exam material is the reason for your selection. Our team updates the Salesforce Sales-Cloud-Consultant certification material periodically and the updates include all the questions in the past thesis and the latest knowledge points. IBM C1000-065 - And on your way to success, they can offer titanic help to make your review more relaxing and effective. MuleSoft MCPA-Level-1 - You will find that learning is becoming interesting and easy. The successful outcomes are appreciable after you getting our SAP C_BW4H_2404 exam prep.
Updated: May 28, 2022