Do you want to pass Service-Cloud-Consultant Practice Exam Fee practice test in your first attempt with less time? Then you can try our latest training certification exam materials. We not only provide you valid Service-Cloud-Consultant Practice Exam Fee exam answers for your well preparation, but also bring guaranteed success results to you. The Service-Cloud-Consultant Practice Exam Fee pass review written by our IT professionals is the best solution for passing the technical and complex certification exam. our advanced operation system on the Service-Cloud-Consultant Practice Exam Fee learning guide will automatically encrypt all of the personal information on our Service-Cloud-Consultant Practice Exam Fee practice dumps of our buyers immediately, and after purchasing, it only takes 5 to 10 minutes before our operation system sending our Service-Cloud-Consultant Practice Exam Fee study materials to your email address, there is nothing that you need to worry about, and we will spear no effort to protect your interests from any danger and ensure you the fastest delivery. We provide 24/7 customer service for all of you, please feel free to send us any questions about Salesforce exam test through email or online chat, and we will always try our best to keeping our customer satisfied.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can totally rely on us.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Practice Exam Fee - Salesforce Certified Service cloud consultant You can download our app on your mobile phone. Omgzlook's study guides are your best ally to get a definite success in Practice Service-Cloud-Consultant Exam Online exam. The guides contain excellent information, exam-oriented questions and answers format on all topics of the certification syllabus.
The mails provide the links and if only the clients click on the links they can log in our software immediately to learn our Service-Cloud-Consultant Practice Exam Fee guide materials. It is fast and convenient! The clients can download our Service-Cloud-Consultant Practice Exam Fee exam questions and use our them immediately after they pay successfully.
Salesforce Service-Cloud-Consultant Practice Exam Fee - Actually, you must not impoverish your ambition.
Now, let us show you why our Service-Cloud-Consultant Practice Exam Fee exam questions are absolutely your good option. First of all, in accordance to the fast-pace changes of bank market, we follow the trend and provide the latest version of Service-Cloud-Consultant Practice Exam Fee study materials to make sure you learn more knowledge. Secondly, since our Service-Cloud-Consultant Practice Exam Fee training quiz appeared on the market, seldom do we have the cases of customer information disclosure. We really do a great job in this career!
Everyone's life course is irrevocable, so missing the opportunity of this time will be a pity. During the prolonged review, many exam candidates feel wondering attention is hard to focus.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
The questions of our MuleSoft MCPA-Level-1 guide questions are related to the latest and basic knowledge. Besides, we understand you may encounter many problems such as payment or downloading IIA IIA-CIA-Part1 practice materials and so on, contact with us, we will be there. The accomplished SAP C-TS4CO-2023 guide exam is available in the different countries around the world and being testified over the customers around the different countries. SAP C-BW4H-2404 - The statistical reporting function is provided to help students find weak points and deal with them. Huawei H28-155_V1.0 - Our Salesforce Certified Service cloud consultant test torrent boost 99% passing rate and high hit rate so you can have a high probability to pass the exam.
Updated: May 28, 2022