Most of the experts have been studying in the professional field for many years and have accumulated much experience in our Service-Cloud-Consultant Latest Test Review practice questions. The high-quality of our Service-Cloud-Consultant Latest Test Review exam questions are praised by tens of thousands of our customers. You may try it! In fact, as long as you take the right approach, everything is possible. You can pass the Salesforce Service-Cloud-Consultant Latest Test Review exam easily. If you buy our Service-Cloud-Consultant Latest Test Review test prep you will pass the exam easily and successfully，and you will realize you dream to find an ideal job and earn a high income.
Salesforce Service Cloud Consultant Service-Cloud-Consultant They can be obtained within five minutes.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Latest Test Review - Salesforce Certified Service cloud consultant If you fail, don't forget to learn your lesson. If you like to take notes randomly according to your own habits while studying, we recommend that you use the PDF format of our Test Service-Cloud-Consultant Pattern study guide. And besides, you can take it with you wherever you go for it is portable and takes no place.
Downloading the Service-Cloud-Consultant Latest Test Review free demo doesn't cost you anything and you will learn about the pattern of our practice exam and the accuracy of our Service-Cloud-Consultant Latest Test Review test answers. We constantly check the updating of Service-Cloud-Consultant Latest Test Review vce pdf to follow the current exam requirement and you will be allowed to free update your pdf files one-year. Don't hesitate to get help from our customer assisting.
Salesforce Service-Cloud-Consultant Latest Test Review - The dynamic society prods us to make better.
Our Service-Cloud-Consultant Latest Test Review study materials have a professional attitude at the very beginning of its creation. The series of Service-Cloud-Consultant Latest Test Review measures we have taken is also to allow you to have the most professional products and the most professional services. I believe that in addition to our Service-Cloud-Consultant Latest Test Review exam questions, you have also used a variety of products. We believe if you compare our Service-Cloud-Consultant Latest Test Review training guide with the others, you will choose ours at once.
We can guarantee that we will keep the most appropriate price because we want to expand our reputation of Service-Cloud-Consultant Latest Test Review preparation dumps in this line and create a global brand. What’s more, we will often offer abundant discounts of Service-Cloud-Consultant Latest Test Review study guide to express our gratitude to our customers.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
Users can learn the latest and latest test information through our IAPP CIPT test dumps. With the rapid market development, there are more and more companies and websites to sell Microsoft DP-300 guide torrent for learners to help them prepare for exam. Salesforce Marketing-Cloud-Developer - This kind of learning method is very convenient for the user, especially in the time of our fast pace to get Salesforce certification. The content of our SAP C-TS422-2023 study materials has always been kept up to date. EMC D-VXR-DY-01 - You will also get more salary, and then you can provide a better life for yourself and your family.
Updated: May 28, 2022