Each question in Service-Cloud-Consultant Latest Dumps Pdf pass guide is certified by our senior IT experts to improve candidates' ability and skills. The quality of training materials and the price of our Service-Cloud-Consultant Latest Dumps Pdf dumps torrent are all created for your benefit. Just add it to your cart. And Service-Cloud-Consultant Latest Dumps Pdf study materials provide free trial service for consumers. Come and have a try! You can instantly download the Service-Cloud-Consultant Latest Dumps Pdf test engine and install it on your PDF reader, laptop or phone, then you can study it in the comfort of your home or while at office.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can totally rely on us.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Latest Dumps Pdf - Salesforce Certified Service cloud consultant If you buy online classes, you will need to sit in front of your computer on time at the required time; if you participate in offline counseling, you may need to take an hour or two of a bus to attend class. Omgzlook's study guides are your best ally to get a definite success in Service-Cloud-Consultant Latest Test Dumps Questions exam. The guides contain excellent information, exam-oriented questions and answers format on all topics of the certification syllabus.
The clients can download our Service-Cloud-Consultant Latest Dumps Pdf exam questions and use our them immediately after they pay successfully. Our system will send our Service-Cloud-Consultant Latest Dumps Pdf learning prep in the form of mails to the client in 5-10 minutes after their successful payment. The mails provide the links and if only the clients click on the links they can log in our software immediately to learn our Service-Cloud-Consultant Latest Dumps Pdf guide materials.
Salesforce Service-Cloud-Consultant Latest Dumps Pdf - Actually, you must not impoverish your ambition.
Now, let us show you why our Service-Cloud-Consultant Latest Dumps Pdf exam questions are absolutely your good option. First of all, in accordance to the fast-pace changes of bank market, we follow the trend and provide the latest version of Service-Cloud-Consultant Latest Dumps Pdf study materials to make sure you learn more knowledge. Secondly, since our Service-Cloud-Consultant Latest Dumps Pdf training quiz appeared on the market, seldom do we have the cases of customer information disclosure. We really do a great job in this career!
But our Service-Cloud-Consultant Latest Dumps Pdf real exam is high efficient which can pass the Service-Cloud-Consultant Latest Dumps Pdf exam during a week. To prevent you from promiscuous state, we arranged our Service-Cloud-Consultant Latest Dumps Pdf learning materials with clear parts of knowledge.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Salesforce Nonprofit-Cloud-Consultant - So 20-30 hours of study is enough for you to deal with the exam. They always treat customers with courtesy and respect to satisfy your need on our Adobe AD0-E121 exam dumps. How can our ISACA IT-Risk-Fundamentals practice materials become salable products? Their quality with low prices is unquestionable. Nutanix NCP-CI-AWS - The statistical reporting function is provided to help students find weak points and deal with them. The questions and answers of our CompTIA SY0-601 study tool have simplified the important information and seized the focus and are updated frequently by experts to follow the popular trend in the industry.
Updated: May 28, 2022