Our experts are not slavish followers who just cut and paste the content into our Service-Cloud-Consultant Test Syllabus practice materials, all Service-Cloud-Consultant Test Syllabus exam questions are elaborately compiled by them. Just a small amount of money, but you can harvest colossal success with potential bright future. So we have the courage and justification to declare the number one position in this area, and choosing Service-Cloud-Consultant Test Syllabus actual exam is choosing success. Do this, therefore, our Service-Cloud-Consultant Test Syllabus question guide has become the industry well-known brands, but even so, we have never stopped the pace of progress, we have been constantly updated the Service-Cloud-Consultant Test Syllabus real study dumps. The most important thing is that the Service-Cloud-Consultant Test Syllabus exam questions are continuously polished to be sold, so that users can enjoy the best service that our products bring. They check the update every day, and we can guarantee that you can get a free update service from the date of purchase.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We can provide you with a free trial version.
The moment you money has been transferred to our account, and our system will send our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Syllabustraining dumps to your mail boxes so that you can download Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Syllabus exam questions directly. Under the guidance of our study materials, you can gain unexpected knowledge. Finally, you will pass the exam and get a Salesforce certification.
Service-Cloud-Consultant Test Syllabus practice dumps offers you more than 99% pass guarantee, which means that if you study our Service-Cloud-Consultant Test Syllabus learning guide by heart and take our suggestion into consideration, you will absolutely get the certificate and achieve your goal. Meanwhile, if you want to keep studying this course , you can still enjoy the well-rounded services by Service-Cloud-Consultant Test Syllabus test prep, our after-sale services can update your existing Service-Cloud-Consultant Test Syllabus study quiz within a year and a discount more than one year.
Our Salesforce Service-Cloud-Consultant Test Syllabus exam materials can help you realize it.
Briefly speaking, our Service-Cloud-Consultant Test Syllabus training guide gives priority to the quality and service and will bring the clients the brand new experiences and comfortable feelings. For we have engaged in this career for years and we are always trying our best to develope every detail of our Service-Cloud-Consultant Test Syllabus study quiz. With our Service-Cloud-Consultant Test Syllabus exam questions, you will find the exam is just a piece of cake. What are you still hesitating for? Hurry to buy our Service-Cloud-Consultant Test Syllabus learning engine now!
Every page and every points of knowledge have been written from professional experts who are proficient in this line and are being accounting for this line over ten years. And they know every detail about our Service-Cloud-Consultant Test Syllabus learning prep and can help you pass the exam for sure.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
In order to promise the high quality of our CFA Institute ESG-Investing exam questions, our company has outstanding technical staff, and has perfect service system after sale. We can claim that once you study with our Cisco 300-740 exam questions for 20 to 30 hours, then you will be albe to pass the exam with confidence. If you decide to buy our HP HPE6-A85 study questions, you can get the chance that you will pass your HP HPE6-A85 exam and get the certification successfully in a short time. We also have free demo of Juniper JN0-223 training guide as freebies for your reference to make your purchase more effective. And you can click all three formats of our Dell D-AX-DY-A-00 exam dumps to see.
Updated: May 28, 2022