our Service-Cloud-Consultant Test Questions exam guide has not equivocal content that may confuse exam candidates. All question points of our Service-Cloud-Consultant Test Questions study quiz can dispel your doubts clearly. Get our Service-Cloud-Consultant Test Questions certification actual exam and just make sure that you fully understand it and study every single question in it by heart. We believe that you must be succeed in the exam with the help of Service-Cloud-Consultant Test Questions test software provided by our Omgzlook. Everyone wants to succeed. We believe that our company has the ability to help you successfully pass your exam and get a Service-Cloud-Consultant Test Questions certification by our Service-Cloud-Consultant Test Questions exam torrent.
Salesforce Service Cloud Consultant Service-Cloud-Consultant At first, it can be only used on PC.
The Salesforce Certified Service cloud consultant prepare torrent is absorbed in the advantages of the traditional learning platform and realize their shortcomings, so as to develop the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Questions test material more suitable for users of various cultural levels. Our Service-Cloud-Consultant Exam Registration free dumps demo will provide you some basic information for the accuracy of our exam materials. All questions and answers in our Service-Cloud-Consultant Exam Registration real dumps are tested by our certified trainers with rich experience and one or two days is enough for you practicing valid Service-Cloud-Consultant Exam Registration exam pdf.
We will send our Service-Cloud-Consultant Test Questions exam guide within 10 minutes after your payment. You can check your mailbox ten minutes after payment to see if our Service-Cloud-Consultant Test Questions exam guide are in. What we attach importance to in the transaction of latest Service-Cloud-Consultant Test Questions quiz prep is for your consideration about high quality and efficient products and time-saving service.
Salesforce Service-Cloud-Consultant Test Questions - You’ve heard it right.
Having been handling in this line for more than ten years, we can assure you that our Service-Cloud-Consultant Test Questions study questions are of best quality and reasonable prices for your information. We offer free demos of the latest version covering all details of our Service-Cloud-Consultant Test Questions exam braindumps available at present as representatives. So Service-Cloud-Consultant Test Questions practice materials come within the scope of our business activities. Choose our Service-Cloud-Consultant Test Questions learning guide, you won't regret!
You can totally rely on us! We never concoct any praise but show our capacity by the efficiency and profession of our Service-Cloud-Consultant Test Questions practice materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
SAP C-TS462-2023 study engine is very attentive to provide a demo for all customers who concerned about our products, whose purpose is to allow customers to understand our product content before purchase. The latest WGU Integrated-Physical-Sciences quiz torrent can directly lead you to the success of your career. If you have any questions after you buy our The Open Group OGEA-101 study guide, you can always get thoughtful support and help by email or online inquiry. The PDF version of our VMware 2V0-33.22PSE test braindumps provide demo for customers; you will have the right to download the demo for free if you choose to use the PDF version. CompTIA SY0-601-KR - We only use the certificated experts and published authors to compile our study materials and our products boost the practice test software to test the clients’ ability to answer the questions.
Updated: May 28, 2022