As far as we are concerned, the key to quick upward mobility lies in adapting your excellent personality to the style of the organization you are working in. Our Service-Cloud-Consultant Test Forum exam materials embrace much knowledge and provide relevant Service-Cloud-Consultant Test Forum exam bank available for your reference, which matches your learning habits and produces a rich harvest of the Service-Cloud-Consultant Test Forum exam knowledge. As long as you buy our Service-Cloud-Consultant Test Forum study guide, you will be benefited from it! Many people may worry that the Service-Cloud-Consultant Test Forum guide torrent is not enough for them to practice and the update is slowly. We guarantee you that our experts check whether the Service-Cloud-Consultant Test Forum study materials is updated or not every day and if there is the update the system will send the update to the client automatically. Our goal is to help you successfully pass relevant exam in an efficient learning style.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Your life will be even more exciting.
With all the questons and answers of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Forum study materials, your success is 100% guaranteed. Though the content of these three versions is the same, the displays have their different advantages. With our Training Service-Cloud-Consultant Pdf study materials, you can have different and pleasure study experience as well as pass Training Service-Cloud-Consultant Pdf exam easily.
We believe that you will like our products. According to the different demands from customers, the experts and professors designed three different versions for all customers. According to your need, you can choose the most suitable version of our Salesforce Certified Service cloud consultant guide torrent for yourself.
Salesforce Service-Cloud-Consultant Test Forum - Just be confident to face new challenge!
As we enter into such a competitive world, the hardest part of standing out from the crowd is that your skills are recognized then you will fit into the large and diverse workforce. The Service-Cloud-Consultant Test Forum certification is the best proof of your ability. However, it’s not easy for those work officers who has less free time to prepare such an Service-Cloud-Consultant Test Forum exam. Here comes Service-Cloud-Consultant Test Forum exam materials which contain all of the valid Service-Cloud-Consultant Test Forum study questions. You will never worry about the Service-Cloud-Consultant Test Forum exam.
In the meantime, all your legal rights will be guaranteed after buying our Service-Cloud-Consultant Test Forum study materials. For many years, we have always put our customers in top priority.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
So we never stop the pace of offering the best services and SAP C-THR81-2311 practice materials for you. Even the VMware 2V0-31.24 test syllabus is changing every year; our experts still have the ability to master the tendency of the important knowledge as they have been doing research in this career for years. Our IBM C1000-181 study materials provide a promising help for your IBM C1000-181 exam preparation whether newbie or experienced exam candidates are eager to have them. If you are preparing for the exam by the guidance of the ACAMS CAMS-CN study practice question from our company and take it into consideration seriously, you will absolutely pass the exam and get the related certification. With our Microsoft DP-203-KR study guide, not only that you can pass you exam easily and smoothly, but also you can have a wonderful study experience based on the diversed versions of our Microsoft DP-203-KR training prep.
Updated: May 28, 2022