Omgzlook's products are developed by a lot of experienced IT specialists using their wealth of knowledge and experience to do research for IT certification exams. So if you participate in Salesforce certification Service-Cloud-Consultant Test Dumps exam, please choose our Omgzlook's products, Omgzlook can not only provide you a wide coverage and good quality exam information to guarantee you to let you be ready to face this very professional exam but also help you pass Salesforce certification Service-Cloud-Consultant Test Dumps exam to get the certification. All those merits prefigure good needs you may encounter in the near future. Our Service-Cloud-Consultant Test Dumps training dumps are highly salable not for profit in our perspective solely, they are helpful tools helping more than 98 percent of exam candidates get the desirable outcomes successfully. Omgzlook is a good website for Salesforce certification Service-Cloud-Consultant Test Dumps exams to provide short-term effective training.
Salesforce Service Cloud Consultant Service-Cloud-Consultant This is really amazing.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Test Dumps - Salesforce Certified Service cloud consultant And we will let you down. The website which provide exam information are surged in recent years. This may cause you clueless when you prepare the Salesforce Service-Cloud-Consultant Vce Test Simulator exam.
The learning of our Service-Cloud-Consultant Test Dumps study materials costs you little time and energy and we update them frequently. We can claim that you will be ready to write your exam after studying with our Service-Cloud-Consultant Test Dumps exam guide for 20 to 30 hours. To understand our Service-Cloud-Consultant Test Dumps learning questions in detail, just come and try!
Salesforce Service-Cloud-Consultant Test Dumps - We should use the strength to prove ourselves.
Many people want to be the competent people which can excel in the job in some area and be skillful in applying the knowledge to the practical working in some industry. But the thing is not so easy for them they need many efforts to achieve their goals. Passing the test Service-Cloud-Consultant Test Dumps certification can make them become that kind of people and if you are one of them buying our Service-Cloud-Consultant Test Dumps study materials will help you pass the Service-Cloud-Consultant Test Dumps test smoothly with few efforts needed.
Don't you believe in it? Omgzlook real questions and answers are the materials that it can help you get high marks and pass the certification exam. Please try it.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Saving the precious time users already so, also makes the VMware 6V0-32.24 quiz torrent look more rich, powerful strengthened the practicability of the products, to meet the needs of more users, to make the VMware 6V0-32.24 test prep stand out in many similar products. CompTIA CS0-003 - Or you can choose to free update your exam dumps. ACAMS CAMS-CN - Being considered the most authentic brand in this career, our professional experts are making unremitting efforts to provide our customers the latest and valid {CertName} exam simulation. Besides, to make you be rest assured of our dumps, we provide Netskope NSK300 exam demo for you to free download. But we can help all of these candidates on Cisco 300-635 study questions.
Updated: May 28, 2022