You just need to pay the relevant money for the Service-Cloud-Consultant Study Questions practice materials. Our system will never deduct extra money from your debit cards. Also, your payment information of the Service-Cloud-Consultant Study Questions study materials will be secret. To sum up, our delivery efficiency is extremely high and time is precious, so once you receive our email, start your new learning journey. Our product backend port system is powerful, so it can be implemented even when a lot of people browse our website can still let users quickly choose the most suitable for his Salesforce Certified Service cloud consultant qualification question, and quickly completed payment. Based on the statistics, prepare the exams under the guidance of our Service-Cloud-Consultant Study Questions practice materials, the user's pass rate is up to 98% to 100%, And they only need to practice latest Service-Cloud-Consultant Study Questions exam dump to hours.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can directly select our products.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Study Questions - Salesforce Certified Service cloud consultant And you can free donwload the demos to have a look. With the rapid development of society, people pay more and more attention to knowledge and skills. So every year a large number of people take Service-Cloud-Consultant Valid Test Collection Free tests to prove their abilities.
Holding a professional certificate means you have paid more time and effort than your colleagues or messmates in your major, and have experienced more tests before succeed. Our Service-Cloud-Consultant Study Questions real questions can offer major help this time. And our Service-Cloud-Consultant Study Questions study braindumps deliver the value of our services.
Salesforce Service-Cloud-Consultant Study Questions - Selecting Omgzlook means choosing a success
Service-Cloud-Consultant Study Questions exam dumps allow free trial downloads. You can get the information you want to know through the trial version. After downloading our study materials trial version, you can also easily select the version you like, as well as your favorite Service-Cloud-Consultant Study Questions exam prep, based on which you can make targeted choices. Our study materials want every user to understand the product and be able to really get what they need.
You can free download part of Omgzlook's practice questions and answers about Salesforce certification Service-Cloud-Consultant Study Questions exam online, as an attempt to test our quality. As long as you choose to purchase Omgzlook's products, we will do our best to help you pass Salesforce certification Service-Cloud-Consultant Study Questions exam disposably.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
As we all know, IBM S1000-007 certificates are an essential part of one’s resume, which can make your resume more prominent than others, making it easier for you to get the job you want. Omgzlook's training product for Salesforce certification HP HPE0-V27 exam includes simulation test and the current examination. And our Splunk SPLK-5002 leanring guide can help you get all of the keypoints and information that you need to make sure that you will pass the exam. Fortinet NSE5_FMG-7.2 - Omgzlook guarantee 100% success. But you don't have to worry about this when buying our Microsoft MS-102 actual exam.
Updated: May 28, 2022