Omgzlook Salesforce Service-Cloud-Consultant Soft Simulations exam training materials is the most effective way to pass the certification exam. With this certification, you will achieve your dreams, and become successful. The curtain of life stage may be opened at any time, the key is that you are willing to show, or choose to avoid. And you can free download the demo s to check it out. You can use Service-Cloud-Consultant Soft Simulations guide materials through a variety of electronic devices. Would you like to pass Salesforce Service-Cloud-Consultant Soft Simulations test and to get Service-Cloud-Consultant Soft Simulations certificate? Omgzlook can guarantee your success.
Now, quickly download Service-Cloud-Consultant Soft Simulations free demo for try.
You will find the exam is a piece of cake with the help of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Soft Simulations study materials. Service-Cloud-Consultant Reliable Exam Pdf test engine can simulate the actual test during the preparation and record the wrong questions for our reviewing. You just need 20-30 hours for preparation and feel confident to face the Service-Cloud-Consultant Reliable Exam Pdf actual test.
And if you want to get all benefits like that, our Service-Cloud-Consultant Soft Simulations training quiz is your rudimentary steps to begin. So it is undisputed that you can be prepared to get striking outcomes if you choose our Service-Cloud-Consultant Soft Simulations study materials. And so many of our loyal customers have achieved their dreams with the help of our Service-Cloud-Consultant Soft Simulations exam questions.
Salesforce Service-Cloud-Consultant Soft Simulations - Try it now!
In order to help you control the Service-Cloud-Consultant Soft Simulations examination time, we have considerately designed a special timer to help your adjust the pace of answering the questions of the Service-Cloud-Consultant Soft Simulations study materials. Many people always are stopped by the difficult questions. Then they will fall into thoughts to try their best to answer the questions of the Service-Cloud-Consultant Soft Simulations real exam. But they forgot to answer the other questions, our Service-Cloud-Consultant Soft Simulations training guide can help you solve this problem and get used to the pace.
If you want to get a comprehensive idea about our real Service-Cloud-Consultant Soft Simulations study materials. It is convenient for you to download the free demo, all you need to do is just to find the “Download for free” item, and you will find there are three kinds of versions of Service-Cloud-Consultant Soft Simulations learning guide for you to choose from namely, PDF Version Demo, PC Test Engine and Online Test Engine, you can choose to download any one version of our Service-Cloud-Consultant Soft Simulations exam questions as you like.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
The the probability of passing Salesforce certification EMC D-PDC-DY-23 exam is very small, but the reliability of Omgzlook can guarantee you to pass the examination of this probability. Our company can provide the anecdote for you--our Palo Alto Networks PSE-PrismaCloud study materials. Omgzlook will provide good training tools for your Salesforce certification HP HP2-I73 exam and help you pass Salesforce certification HP HP2-I73 exam. Great concentrative progress has been made by our company, who aims at further cooperation with our candidates in the way of using our Microsoft DP-300-KR exam engine as their study tool. Cisco 700-245 - A lot of people who participate in the IT professional certification exam was to use Omgzlook's practice questions and answers to pass the exam, so Omgzlook got a high reputation in the IT industry.
Updated: May 28, 2022