To pass the Salesforce Service-Cloud-Consultant Questions Free exam is a dream who are engaged in IT industry. If you want to change the dream into reality, you only need to choose the professional training. Omgzlook is a professional website that providing IT certification training materials. And not only you will get the most rewards but also you will get an amazing study experience by our Service-Cloud-Consultant Questions Free exam questions. For we have three different versions of our Service-Cloud-Consultant Questions Free study guide, and you will have different feelings if you have a try on them. It has the best training materials, which is Omgzlook;s Salesforce Service-Cloud-Consultant Questions Free exam training materials.
Salesforce Service Cloud Consultant Service-Cloud-Consultant When choosing a product, you will be entangled.
While others are playing games online, you can do online Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Questions Free exam questions. Our study materials allow users to use the New Exam Service-Cloud-Consultant Braindumps certification guide for free to help users better understand our products better. Even if you find that part of it is not for you, you can still choose other types of learning materials in our study materials.
Besides, the simulate test environment will help you to be familiar with the Service-Cloud-Consultant Questions Free actual test. With the Service-Cloud-Consultant Questions Free test engine, you can practice until you make the test all correct. In addition, it is very easy and convenient to make notes during the study for Service-Cloud-Consultant Questions Free real test, which can facilitate your reviewing.
Salesforce Service-Cloud-Consultant Questions Free - Stop hesitating.
Research indicates that the success of our highly-praised Service-Cloud-Consultant Questions Free test questions owes to our endless efforts for the easily operated practice system. Most feedback received from our candidates tell the truth that our Service-Cloud-Consultant Questions Free guide torrent implement good practices, systems as well as strengthen our ability to launch newer and more competitive products. Accompanying with our Service-Cloud-Consultant Questions Free exam dumps, we educate our candidates with less complicated Q&A but more essential information, which in a way makes you acquire more knowledge and enhance your self-cultivation. And our Service-Cloud-Consultant Questions Free exam dumps also add vivid examples and accurate charts to stimulate those exceptional cases you may be confronted with. You can rely on our Service-Cloud-Consultant Questions Free test questions, and we’ll do the utmost to help you succeed.
It will help you to accelerate your knowledge and improve your professional ability by using our Service-Cloud-Consultant Questions Free vce dumps. We are so proud of helping our candidates go through Service-Cloud-Consultant Questions Free real exam in their first attempt quickly.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
First, you can see the high hit rate on the website that can straightly proved our EMC D-PWF-DS-23 study braindumps are famous all over the world. By using our online training, you may rest assured that you grasp the key points of Huawei H23-221_V1.0 dumps torrent for the practice test. Salesforce Marketing-Cloud-Intelligence - Though the content of these three versions is the same, but their displays are different. With the help of our study guide, you will save lots of time to practice Salesforce B2C-Commerce-Developer vce pdf and boost confidence in solving the difficult questions. You should take the look at our OMG OMG-OCUP2-FOUND100 simulating questions right now.
Updated: May 28, 2022