To let the client be familiar with the atmosphere of the Service-Cloud-Consultant Preparation Store exam we provide the function to stimulate the exam and the timing function of our Service-Cloud-Consultant Preparation Store study materials to adjust your speed to answer the questions. We provide the stimulation, the instances and the diagrams to explain the hard-to-understand contents of our Service-Cloud-Consultant Preparation Store study materials. For these great merits we can promise to you that if you buy our Service-Cloud-Consultant Preparation Store study materials you will pass the test without difficulties. Our training program includes simulation test before the formal examination, specific training course and the current exam which has 95% similarity with the real exam. Please add Omgzlook to you shopping car quickly. It is known to us that getting the Service-Cloud-Consultant Preparation Store certification is not easy for a lot of people, but we are glad to tell you good news.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Select Omgzlook is to choose success.
One strong point of our APP online version is that it is convenient for you to use our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Preparation Store exam dumps even though you are in offline environment. Are you a brave person? If you did not do the best preparation for your IT certification exam, can you take it easy? Yes, of course. Because you have Omgzlook's Salesforce New Service-Cloud-Consultant Dumps Book exam training materials.
With the help of our Service-Cloud-Consultant Preparation Store study guide, you can adjust yourself to the exam speed and stay alert according to the time-keeper that we set on our Service-Cloud-Consultant Preparation Store training materials. Therefore, you can trust on our Service-Cloud-Consultant Preparation Store exam materials for this effective simulation function will eventually improve your efficiency and assist you to succeed in the Service-Cloud-Consultant Preparation Store exam. And we believe you will pass the Service-Cloud-Consultant Preparation Store exam just like the other people!
Salesforce Service-Cloud-Consultant Preparation Store - Money back guaranteed and so on.
Perhaps you have wasted a lot of time to playing computer games. It doesn’t matter. It is never too late to change. There is no point in regretting for the past. Our Service-Cloud-Consultant Preparation Store exam questions can help you compensate for the mistakes you have made in the past. You will change a lot after learning our Service-Cloud-Consultant Preparation Store study materials. And most of all, you will get reward by our Service-Cloud-Consultant Preparation Store training engine in the least time with little effort.
If you master all key knowledge points, you get a wonderful score. If you choose our Service-Cloud-Consultant Preparation Store exam review questions, you can share fast download.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
APM APM-PFQ - There is no doubt that the certification has become more and more important for a lot of people, especial these people who are looking for a good job, and it has been a general trend. Microsoft MB-240 - Please totally trust the accuracy of questions and answers. The high quality of the Fortinet FCSS_NST_SE-7.4 reference guide from our company resulted from their constant practice, hard work and their strong team spirit. Preparing for the SAP C_S4CPR_2402 real exam is easier if you can select the right test questions and be sure of the answers. Also, we will offer good service to add you choose the most suitable EMC D-SNC-DY-00 practice braindumps since we have three different versions of every exam product.
Updated: May 28, 2022