If you are clueless about the oncoming exam, our Service-Cloud-Consultant Pdf Free guide materials are trustworthy materials for your information. More than tens of thousands of exam candidate coincide to choose our Service-Cloud-Consultant Pdf Freepractice materials and passed their exam with satisfied scores, a lot of them even got full marks. According to the data that are proved and tested by our loyal customers, the pass rate of our Service-Cloud-Consultant Pdf Free exam questions is high as 98% to 100%. And what is more charming than our Service-Cloud-Consultant Pdf Free study guide with a passing rate as 98% to 100%? The answer is no. Our Service-Cloud-Consultant Pdf Free practice quiz is unique in the market. After years of hard work, the experts finally developed a set of perfect learning materials Service-Cloud-Consultant Pdf Free practice materials that would allow the students to pass the exam easily.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can directly select our products.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Pdf Free - Salesforce Certified Service cloud consultant And you can free donwload the demos to have a look. With the rapid development of society, people pay more and more attention to knowledge and skills. So every year a large number of people take Exam Service-Cloud-Consultant Certification Cost tests to prove their abilities.
Holding a professional certificate means you have paid more time and effort than your colleagues or messmates in your major, and have experienced more tests before succeed. Our Service-Cloud-Consultant Pdf Free real questions can offer major help this time. And our Service-Cloud-Consultant Pdf Free study braindumps deliver the value of our services.
Salesforce Service-Cloud-Consultant Pdf Free - Selecting Omgzlook means choosing a success
Service-Cloud-Consultant Pdf Free exam dumps allow free trial downloads. You can get the information you want to know through the trial version. After downloading our study materials trial version, you can also easily select the version you like, as well as your favorite Service-Cloud-Consultant Pdf Free exam prep, based on which you can make targeted choices. Our study materials want every user to understand the product and be able to really get what they need.
You can free download part of Omgzlook's practice questions and answers about Salesforce certification Service-Cloud-Consultant Pdf Free exam online, as an attempt to test our quality. As long as you choose to purchase Omgzlook's products, we will do our best to help you pass Salesforce certification Service-Cloud-Consultant Pdf Free exam disposably.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
For example, the social acceptance of Nutanix NCP-CI-Azure certification now is higher and higher. Omgzlook's training product for Salesforce certification ACAMS CAMS-KR exam includes simulation test and the current examination. We have brought in an experienced team of experts to develop our Salesforce Marketing-Cloud-Developer study materials, which are close to the exam syllabus. Using our exclusive online Salesforce SAP C_TS462_2023 exam questions and answers, will become very easy to pass the exam. Not only will we fully consider for customers before and during the purchase on our SAP C-DBADM-2404 practice guide, but we will also provide you with warm and thoughtful service on the SAP C-DBADM-2404 training guide.
Updated: May 28, 2022