The Salesforce Service-Cloud-Consultant Learning Materials undergo several changes which are regularly accommodated to keep our customers well-informed. We have the complete list of popular Service-Cloud-Consultant Learning Materials exams. Now you can simply choose your Service-Cloud-Consultant Learning Materials exam from the list and be directed right to its page where you can find links to download Service-Cloud-Consultant Learning Materials exams. Our IT elite finally designs the best Service-Cloud-Consultant Learning Materials exam study materials by collecting the complex questions and analyzing the focal points of the exam over years. Even so, our team still insist to be updated ceaselessly, and during one year after you purchased Service-Cloud-Consultant Learning Materials exam software, we will immediately inform you once the Service-Cloud-Consultant Learning Materials exam software has any update. After our unremitting efforts, Service-Cloud-Consultant Learning Materials learning guide comes in everybody's expectation.
Our Service-Cloud-Consultant Learning Materials practice materials are really reliable.
If you do not have extraordinary wisdom, do not want to spend too much time on learning, but want to reach the pinnacle of life through Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Learning Materials exam, then you must have Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Learning Materials question torrent. When you are eager to pass the Reliable Service-Cloud-Consultant Exam Guide Materials real exam and need the most professional and high quality practice material, we are willing to offer help. Our Reliable Service-Cloud-Consultant Exam Guide Materials training prep has been on the top of the industry over 10 years with passing rate up to 98 to 100 percent.
Our Service-Cloud-Consultant Learning Materials study materials are easy to be mastered and boost varied functions. We compile Our Service-Cloud-Consultant Learning Materials preparation questions elaborately and provide the wonderful service to you thus you can get a good learning and preparation for the Service-Cloud-Consultant Learning Materials exam. After you know the characteristics and functions of our Service-Cloud-Consultant Learning Materials training materials in detail, you will definitely love our exam dumps and enjoy the wonderful study experience.
Salesforce Service-Cloud-Consultant Learning Materials - Life is full of ups and downs.
Although a lot of products are cheap, but the quality is poor, perhaps users have the same concern for our latest Service-Cloud-Consultant Learning Materials exam dump. Here, we solemnly promise to users that our product error rate is zero. Everything that appears in our products has been inspected by experts. In our Service-Cloud-Consultant Learning Materials practice materials, users will not even find a small error, such as spelling errors or grammatical errors. It is believed that no one is willing to buy defective products, so, the Service-Cloud-Consultant Learning Materials study guide has established a strict quality control system. The entire compilation and review process for latest Service-Cloud-Consultant Learning Materials exam dump has its own set of normative systems, and the Service-Cloud-Consultant Learning Materials practice materials have a professional proofreader to check all content. Only through our careful inspection, the study material can be uploaded to our platform. So, please believe us, 0 error rate is our commitment.
Also, your payment information of the Service-Cloud-Consultant Learning Materials study materials will be secret. No one will crack your passwords.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
In general, users can only wait about 5-10 minutes to receive our Amazon SOA-C02-KR learning material, and if there are any problems with the reception, users may contact our staff at any time. Based on the statistics, prepare the exams under the guidance of our Databricks Databricks-Certified-Data-Engineer-Professional practice materials, the user's pass rate is up to 98% to 100%, And they only need to practice latest Databricks Databricks-Certified-Data-Engineer-Professional exam dump to hours. DAMA CDMP-RMD - In the current market, there are too many products of the same type. SAP C_ARCIG_2404 - According to different audience groups, our products for the examination of the teaching content of a careful division, so that every user can find a suitable degree of learning materials. Or, you can consult someone who has participated in the Microsoft AI-900 exam.
Updated: May 28, 2022