If you are still hesitating whether to select Omgzlook, you can free download part of our exam practice questions and answers from Omgzlook website to determine our reliability. If you choose to download all of our providing exam practice questions and answers, Omgzlook dare 100% guarantee that you can pass Salesforce certification Service-Cloud-Consultant Latest Examprep exam disposably with a high score. So you must involve yourself in meaningful experience to motivate yourself. For example, our Service-Cloud-Consultant Latest Examprep study materials perhaps can become your new attempt. If you choose Omgzlook, but don't pass the exam, we will 100% refund full of your cost to you.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So you can take a best preparation for the exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Latest Examprep - Salesforce Certified Service cloud consultant Please have a try and give us an opportunity. Omgzlook's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
Our Service-Cloud-Consultant Latest Examprep study materials absolutely can add more pleasure to your life. You just need a chance to walk out. You can click to see the comments of the Service-Cloud-Consultant Latest Examprep exam braindumps and how we changed their life by helping them get the Service-Cloud-Consultant Latest Examprep certification.
Salesforce Service-Cloud-Consultant Latest Examprep - It will help us to pass the exam successfully.
What is your reason for wanting to be certified with Service-Cloud-Consultant Latest Examprep? I believe you must want to get more opportunities. As long as you use Service-Cloud-Consultant Latest Examprep learning materials and get a Service-Cloud-Consultant Latest Examprep certificate, you will certainly be appreciated by the leaders. As you can imagine that you can get a promotion sooner or latter, not only on the salary but also on the position, so what are you waiting for? Just come and buy our Service-Cloud-Consultant Latest Examprep study braindumps.
We are committed to your success. Omgzlook's Salesforce Service-Cloud-Consultant Latest Examprep exam training materials is the best training materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Based on the credibility in this industry, our SAP C_S4FCF_2023 study braindumps have occupied a relatively larger market share and stable sources of customers. Fortinet NSE5_FSM-6.3 - Then, you need to upgrade and develop yourself. As long as you study with our Huawei H13-629_V3.0 exam questions for 20 to 30 hours, you will pass the exam for sure. EMC D-CI-DS-23 - Whatever exam you choose to take, Omgzlook training dumps will be very helpful to you. Moreover our Fortinet FCSS_SOC_AN-7.4 test guides provide customers with supplement service-mock test, which can totally inspire them to study hard and check for defects during their learning process.
Updated: May 28, 2022