Service-Cloud-Consultant Exam Prep study dumps always managed to build an excellent relationship with our users through the mutual respect and attention we provide to everyone. We sincerely hope our Service-Cloud-Consultant Exam Prep study dumps will help you to pass the Service-Cloud-Consultant Exam Prep exam in a shortest time, we aimed to help you save more time. Once you purchase our Service-Cloud-Consultant Exam Prep study dumps, we will send to your mailbox within 5-10 minutes, if there are some problem, please contact with us. I will show you our study materials. Having more competitive advantage means that you will have more opportunities and have a job that will satisfy you. You can choose the version of Service-Cloud-Consultant Exam Prep learning materials according to your interests and habits.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We believe that you will like our products.
As we will find that, get the test Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Prep certification, acquire the qualification of as much as possible to our employment effect is significant. In the process of using the Salesforce Certified Service cloud consultant study question, if the user has some problems, the IT professor will 24 hours online to help users solve, the user can send email or contact us on the online platform. Of course, a lot of problems such as soft test engine appeared some faults or abnormal stating run phenomenon of our Practice Service-Cloud-Consultant Test Engine exam question, these problems cannot be addressed by simple language, we will service a secure remote assistance for users and help users immediate effectively solve the existing problems of our Practice Service-Cloud-Consultant Test Engine torrent prep, thus greatly enhance the user experience, beneficial to protect the user's learning resources and use digital tools, let users in a safe and healthy environment to study Practice Service-Cloud-Consultant Test Engine exam question.
Our goal is to increase customer's satisfaction and always put customers in the first place. As for us, the customer is God. We provide you with 24-hour online service for our Service-Cloud-Consultant Exam Prep study tool.
Salesforce Service-Cloud-Consultant Exam Prep - So you will have a positive outlook on life.
As we enter into such a competitive world, the hardest part of standing out from the crowd is that your skills are recognized then you will fit into the large and diverse workforce. The Service-Cloud-Consultant Exam Prep certification is the best proof of your ability. However, it’s not easy for those work officers who has less free time to prepare such an Service-Cloud-Consultant Exam Prep exam. Here comes Service-Cloud-Consultant Exam Prep exam materials which contain all of the valid Service-Cloud-Consultant Exam Prep study questions. You will never worry about the Service-Cloud-Consultant Exam Prep exam.
Not only we offer the best Service-Cloud-Consultant Exam Prep training prep, but also our sincere and considerate attitude is praised by numerous of our customers. To cope with the fast growing market, we will always keep advancing and offer our clients the most refined technical expertise and excellent services about our Service-Cloud-Consultant Exam Prep exam questions.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Our company committed all versions of Google Professional-Data-Engineer practice materials attached with free update service. You will come across almost all similar questions in the real ISTQB ISTQB-CTFL exam. So prepared to be amazed by our Pegasystems PEGACPBA88V1 learning guide! If you are preparing for the exam by the guidance of the Adobe AD0-E328 study practice question from our company and take it into consideration seriously, you will absolutely pass the exam and get the related certification. With our Microsoft MS-102 study guide, not only that you can pass you exam easily and smoothly, but also you can have a wonderful study experience based on the diversed versions of our Microsoft MS-102 training prep.
Updated: May 28, 2022