We have three packages of the Service-Cloud-Consultant Exam Forum study materials: the PDF, Software and APP online and each one of them has its respect and different advantages. So you can choose as you like accoding to your study interest and hobbies. We strongly advise you to purchase all three packages of the Service-Cloud-Consultant Exam Forum exam questions. Make the tough decision to choose our Omgzlook Salesforce Service-Cloud-Consultant Exam Forum exam training materials please. Salesforce Service-Cloud-Consultant Exam Forum exam is a Technical Specialist exam. Besides, it can all the time provide what you want.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We guarantee that you can pass the exam easily.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Exam Forum - Salesforce Certified Service cloud consultant If not, your usage of our dump this time will make you treat our Omgzlook as the necessary choice to prepare for other IT certification exams later. Omgzlook is a website that provide accurate exam materials for people who want to participate in the IT certification. Omgzlook can help a lot of IT professionals to enhance their career blueprint.
The secret that Omgzlook helps many candidates pass Service-Cloud-Consultant Exam Forum exam is Salesforce exam questions attentively studied by our professional IT team for years, and the detailed answer analysis. We constantly updated the Service-Cloud-Consultant Exam Forum exam materials at the same time with the exam update. We try our best to ensure 100% pass rate for you.
Salesforce Salesforce Service-Cloud-Consultant Exam Forum exam is very popular in IT field.
If you feel unconfident in self-preparation for your Service-Cloud-Consultant Exam Forum test and want to get professional aid of questions and answers, Omgzlook Service-Cloud-Consultant Exam Forum test questions materials will guide you and help you to pass the certification exams in one shot. If you want to know our Service-Cloud-Consultant Exam Forum test questions materials, you can download our free demo now. Our demo is a small part of the complete charged version. Also you can ask us any questions about Service-Cloud-Consultant Exam Forum exam any time as you like.
Within a year, only if you would like to update the materials you have, you will get the newer version. With the dumps, you can pass Salesforce Service-Cloud-Consultant Exam Forum test with ease and get the certificate.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 4
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Excellent Salesforce Cisco 200-301 study guide make candidates have clear studying direction to prepare for your test high efficiently without wasting too much extra time and energy. Choosing the right method to have your exam preparation is an important step to obtain American College of Rheumatology RhMSUS exam certification. Firstly we provide one-year service warranty for every buyer who purchased Fortinet FCP_FML_AD-7.4 valid exam collection materials. Salesforce CRT-211 - The world is changing, so we should keep up with the changing world's step as much as possible. For this reason, all questions and answers in our IBM C1000-184 valid dumps are certified and tested by our senior IT professionals.
Updated: May 28, 2022