Ranking the top of the similar industry, we are known worldwide by helping tens of thousands of exam candidates around the world. To illustrate our Service-Cloud-Consultant Exam Camp study materials better, you can have an experimental look of them by downloading our Service-Cloud-Consultant Exam Camp demos freely. And you will find it is quite fast and convenient. PayPal is one of the biggest international security payment systems. And we protect your personal information not be leaked. Though you can participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, thus our Service-Cloud-Consultant Exam Camp study dumps bring more outstanding teaching effect.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Your life will be even more exciting.
With all the questons and answers of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Camp study materials, your success is 100% guaranteed. In order to meet the different need from our customers, the experts and professors from our company designed three different versions of our Service-Cloud-Consultant Valid Test Practice exam questions for our customers to choose, including the PDF version, the online version and the software version. Though the content of these three versions is the same, the displays have their different advantages.
According to your need, you can choose the most suitable version of our Salesforce Certified Service cloud consultant guide torrent for yourself. The three different versions have different functions. If you decide to buy our Service-Cloud-Consultant Exam Camp test guide, the online workers of our company will introduce the different function to you.
Salesforce Service-Cloud-Consultant Exam Camp - We always put your needs in the first place.
We can say that how many the Service-Cloud-Consultant Exam Camp certifications you get and obtain qualification certificates, to some extent determines your future employment and development, as a result, the Service-Cloud-Consultant Exam Camp exam guide is committed to helping you become a competitive workforce, let you have no trouble back at home. Actually, just think of our Service-Cloud-Consultant Exam Camp test prep as the best way to pass the exam is myopic. They can not only achieve this, but ingeniously help you remember more content at the same time.
Many customers may be doubtful about our price. The truth is our price is relatively cheap among our peer.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
Even if you have a week foundation, I believe that you will get the certification by using our ASQ CSQE study materials. Our exam questions just need students to spend 20 to 30 hours practicing on the platform which provides simulation problems, can let them have the confidence to pass the SAP C-TS4CO-2023 exam, so little time great convenience for some workers. EMC D-VXR-OE-23 - Just be confident to face new challenge! The IBM C1000-168 certification is the best proof of your ability. In the meantime, all your legal rights will be guaranteed after buying our EMC D-VXR-OE-23 study materials.
Updated: May 28, 2022