The rest of time you can go to solve all kinds of things in life, ensuring that you don't delay both study and work. Our Service-Cloud-Consultant Dumps Ppt exam braindumps will save your time, money and efforts to success. As you can see from the demos that on our website that our Service-Cloud-Consultant Dumps Ppt practice engine have been carefully written, each topic is the essence of the content. So you can choose them according to your personal preference. Our three versions of Service-Cloud-Consultant Dumps Ppt study materials are the PDF, Software and APP online. All knowledge contained in our Service-Cloud-Consultant Dumps Ppt practice engine is correct.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So people are different from the past.
So please feel free to contact us if you have any trouble on our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Dumps Ppt practice questions. Once the pay is done, our customers will receive an e-mail from our company. There is a linkage given by our e-mail, and people can begin their study right away after they have registered in.
Our Service-Cloud-Consultant Dumps Ppt exam quiz is so popular not only for the high quality, but also for the high efficiency services provided which owns to the efforts of all our staffs. First of all, if you are not sure about the Service-Cloud-Consultant Dumps Ppt exam, the online service will find the most accurate and all-sided information for you, so that you can know what is going on about all about the exam and make your decision to buy Service-Cloud-Consultant Dumps Ppt study guide or not.
Salesforce Service-Cloud-Consultant Dumps Ppt - They compile each answer and question carefully.
Omgzlook is a website which is able to speed up your passing the Salesforce certification Service-Cloud-Consultant Dumps Ppt exams. Our Salesforce certification Service-Cloud-Consultant Dumps Ppt exam question bank is produced by Omgzlook's experts's continuously research of outline and previous exam. When you are still struggling to prepare for passing the Salesforce certification Service-Cloud-Consultant Dumps Ppt exams, please choose Omgzlook's latest Salesforce certification Service-Cloud-Consultant Dumps Ppt exam question bank, and it will brings you a lot of help.
We can guarantee that our study materials will be suitable for all people and meet the demands of all people, including students, workers and housewives and so on. If you decide to buy and use the Service-Cloud-Consultant Dumps Ppt training materials from our company with dedication on and enthusiasm step and step, it will be very easy for you to pass the exam without doubt.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
Microsoft AZ-400 - Omgzlook provide a good after-sales service for all customers. If you do not receive our IIA IIA-CHAL-QISA study materials, please contact our online workers. Omgzlook has more than 10 years experience in IT certification Tableau TDS-C01 exam training, including questions and answers. Juniper JN0-637 - So you can have wide choices. SAP C_THR89_2405 - With high quality training materials by Omgzlook provided, you will certainly pass the exam.
Updated: May 28, 2022