Believe us because the Service-Cloud-Consultant Dumps Pdf test prep are the most useful and efficient, and the Service-Cloud-Consultant Dumps Pdf exam preparation will make you master the important information and the focus of the exam. We are sincerely hoping to help you pass the exam. You can learn our Service-Cloud-Consultant Dumps Pdf test prep in the laptops or your cellphone and study easily and pleasantly as we have different types, or you can print our PDF version to prepare your exam which can be printed into papers and is convenient to make notes. Your selection on the riht tool to help your pass the Service-Cloud-Consultant Dumps Pdf exam and get the according certification matters a lot for the right Service-Cloud-Consultant Dumps Pdf exam braindumps will spread you a lot of time and efforts. Our Service-Cloud-Consultant Dumps Pdf study guide is the most reliable and popular exam product in the marcket for we only sell the latest Service-Cloud-Consultant Dumps Pdf practice engine to our clients and you can have a free trial before your purchase. As is known to all, Service-Cloud-Consultant Dumps Pdf practice guide simulation plays an important part in the success of exams.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can totally rely on us.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Dumps Pdf - Salesforce Certified Service cloud consultant Whatever where you are, whatever what time it is, just an electronic device, you can do exercises. Omgzlook's study guides are your best ally to get a definite success in Service-Cloud-Consultant Certification Dumps exam. The guides contain excellent information, exam-oriented questions and answers format on all topics of the certification syllabus.
The mails provide the links and if only the clients click on the links they can log in our software immediately to learn our Service-Cloud-Consultant Dumps Pdf guide materials. It is fast and convenient! The clients can download our Service-Cloud-Consultant Dumps Pdf exam questions and use our them immediately after they pay successfully.
Salesforce Service-Cloud-Consultant Dumps Pdf - Actually, you must not impoverish your ambition.
Now, let us show you why our Service-Cloud-Consultant Dumps Pdf exam questions are absolutely your good option. First of all, in accordance to the fast-pace changes of bank market, we follow the trend and provide the latest version of Service-Cloud-Consultant Dumps Pdf study materials to make sure you learn more knowledge. Secondly, since our Service-Cloud-Consultant Dumps Pdf training quiz appeared on the market, seldom do we have the cases of customer information disclosure. We really do a great job in this career!
Besides, without prolonged reparation you can pass the Service-Cloud-Consultant Dumps Pdf exam within a week long. Everyone's life course is irrevocable, so missing the opportunity of this time will be a pity.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
The questions of our APMG-International AgilePM-Foundation guide questions are related to the latest and basic knowledge. Besides, we understand you may encounter many problems such as payment or downloading IAPP CIPP-C practice materials and so on, contact with us, we will be there. The accomplished SAP C_S4CFI_2402 guide exam is available in the different countries around the world and being testified over the customers around the different countries. EMC D-CI-DS-23 - The statistical reporting function is provided to help students find weak points and deal with them. Microsoft AI-900-CN - Our Salesforce Certified Service cloud consultant test torrent boost 99% passing rate and high hit rate so you can have a high probability to pass the exam.
Updated: May 28, 2022