No matter you are exam candidates of high caliber or newbies, our Service-Cloud-Consultant Dumps Free exam quiz will be your propulsion to gain the best results with least time and reasonable money. Not only because the outstanding content of Service-Cloud-Consultant Dumps Free real dumps that produced by our professional expert but also for the reason that we have excellent vocational moral to improve our Service-Cloud-Consultant Dumps Free learning materials quality. We would like to create a better future with you hand in hand, and heart with heart. On the one hand, by the free trial services you can get close contact with our products, learn about the detailed information of our Service-Cloud-Consultant Dumps Free study materials, and know how to choose the different versions before you buy our products. On the other hand, using free trial downloading before purchasing, I can promise that you will have a good command of the function of our Service-Cloud-Consultant Dumps Free exam prepare. Now we can be the leader in this exam field and have a large number of regular customers from different countries.
Salesforce Service Cloud Consultant Service-Cloud-Consultant How diligent they are!
Salesforce Service Cloud Consultant Service-Cloud-Consultant Dumps Free - Salesforce Certified Service cloud consultant Action always speaks louder than words. If you are satisfied with our Service-Cloud-Consultant Valid Test Camp Questions training guide, come to choose and purchase. If you buy the Software or the APP online version of our Service-Cloud-Consultant Valid Test Camp Questions study materials, you will find that the timer can aid you control the time.
We have free demos on the website for our customers to download if you still doubt our products, and you can check whether it is the right one for you before purchase as well. Our Service-Cloud-Consultant Dumps Free exam materials are famous among candidates. Once they need to prepare an exam, our Service-Cloud-Consultant Dumps Free study materials are their first choice.
Our Salesforce Service-Cloud-Consultant Dumps Free practice quiz is unique in the market.
With the improvement of people’s living standards, there are more and more highly educated people. To defeat other people in the more and more fierce competition, one must demonstrate his extraordinary strength. Today, getting Service-Cloud-Consultant Dumps Free certification has become a trend, and Service-Cloud-Consultant Dumps Free exam dump is the best weapon to help you pass certification. We all know that obtaining the Service-Cloud-Consultant Dumps Free certification is very difficult, and students who want to pass the exam often have to spend a lot of time and energy. After years of hard work, the experts finally developed a set of perfect learning materials Service-Cloud-Consultant Dumps Free practice materials that would allow the students to pass the exam easily. With our study materials, you only need 20-30 hours of study to successfully pass the exam and reach the peak of your career. What are you waiting for? Come and buy it now.
And our website has already became a famous brand in the market because of our reliable Service-Cloud-Consultant Dumps Free exam questions. Different from all other bad quality practice materials that cheat you into spending much money on them, our Service-Cloud-Consultant Dumps Free exam materials are the accumulation of professional knowledge worthy practicing and remembering.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC is creating an inbound customer support contact center to handle questions about using its products. What should be considered when designing the contact center?
A. Average handling time and first call resolution time
B. Agent skill-based routing and predictive dialer
C. Automatic call distributor and interactive voice response
D. Workforce management and customer satisfaction score
Answer: C
QUESTION NO: 2
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Are you still feeling distressed for expensive learning materials? Are you still struggling with complicated and difficult explanations in textbooks? Do you still hesitate in numerous tutorial materials? SAP C-THR92-2405 study guide can help you to solve all these questions. Snowflake DEA-C01 - For more textual content about practicing exam questions, you can download our products with reasonable prices and get your practice begin within 5 minutes. EMC D-VXR-DY-23 - Just make your own decisions. Cisco 300-540 - And you can free donwload the demos to have a look. So every year a large number of people take CompTIA 220-1102 tests to prove their abilities.
Updated: May 28, 2022