This is because IT experts can master the question point well, so that all questions the candidates may come across in the actual test are included in Omgzlook exam dumps. Is it amazing? But it is true. After you use our dumps, you will believe what I am saying. These tests are made on the pattern of the Service-Cloud-Consultant Discount Code real exam and thus remain helpful not only for the purpose of revision but also to know the real exam scenario. To ensure excellent score in the exam, Service-Cloud-Consultant Discount Code braindumps are the real feast for all exam candidates. And then are what materials your worthwhile option? Do you have chosen Omgzlook Salesforce Service-Cloud-Consultant Discount Code real questions and answers? If so, you don't need to worry about the problem that can't pass the exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can copy to your mobile, Ipad or others.
The Salesforce Certified Service cloud consultant prepare torrent is absorbed in the advantages of the traditional learning platform and realize their shortcomings, so as to develop the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Discount Code test material more suitable for users of various cultural levels. Our Service-Cloud-Consultant Real Exam Answers dumps torrent contains everything you want to solve the challenge of real exam. Our Service-Cloud-Consultant Real Exam Answers free dumps demo will provide you some basic information for the accuracy of our exam materials.
What we attach importance to in the transaction of latest Service-Cloud-Consultant Discount Code quiz prep is for your consideration about high quality and efficient products and time-saving service. We treasure time as all customers do. Therefore, fast delivery is another highlight of our latest Service-Cloud-Consultant Discount Code quiz prep.
Salesforce Service-Cloud-Consultant Discount Code - You can totally rely on us!
Service-Cloud-Consultant Discount Code study engine is very attentive to provide a demo for all customers who concerned about our products, whose purpose is to allow customers to understand our product content before purchase. Many students suspect that if Service-Cloud-Consultant Discount Code learning material is really so magical? Does it really take only 20-30 hours to pass such a difficult certification exam successfully? It is no exaggeration to say that you will be able to successfully pass the exam with our Service-Cloud-Consultant Discount Code exam questions.
The download and install set no limits for the amount of the computers and the persons who use Service-Cloud-Consultant Discount Code test prep. So we provide the best service for you as you can choose the most suitable learning methods to master the Service-Cloud-Consultant Discount Code exam torrent.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
If you have any questions after you buy our Avaya 71801X study guide, you can always get thoughtful support and help by email or online inquiry. I believe our Salesforce Advanced-Administrator test braindumps will bring you great convenience. Passing the test certification can prove your outstanding major ability in some area and if you want to pass the test smoothly you’d better buy our Huawei H13-629_V3.0 test guide. EMC D-NWR-DY-01 - And we are consigned as the most responsible company in this area. So our Salesforce Salesforce-MuleSoft-Developer-II exam questions are real-exam-based and convenient for the clients to prepare for the exam.
Updated: May 28, 2022