Then sooner or later you will be promoted by your boss. Our Service-Cloud-Consultant Cram Review preparation exam really suits you best. Our Service-Cloud-Consultant Cram Review study materials can help you get your certification in the least time with the least efforts. Every day of our daily life seems to be the same rhythm, work to eat and sleep, and all the daily arrangements, the exam does not go through every day, especially for the key Service-Cloud-Consultant Cram Review qualification test ready to be more common. In preparing the Service-Cloud-Consultant Cram Review qualification examination, the Service-Cloud-Consultant Cram Review study materials will provide users with the most important practice materials. Whenever and wherever you go, you can take out and memorize some questions.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Omgzlook is a professional website.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Cram Review - Salesforce Certified Service cloud consultant We understand your itching desire of the exam. If you have any questions about the exam, Omgzlook the Salesforce Reliable Service-Cloud-Consultant Test Papers will help you to solve them. Within a year, we provide free updates.
As a responsible company over ten years, we are trustworthy. In the competitive economy, this company cannot remain in the business for long. But we keep being the leading position in contrast.
Salesforce Service-Cloud-Consultant Cram Review - Our products are just suitable for you.
Omgzlook is a website to provide a targeted training for Salesforce certification Service-Cloud-Consultant Cram Review exam. Omgzlook is also a website which can not only make your expertise to get promoted, but also help you pass Salesforce certification Service-Cloud-Consultant Cram Review exam for just one time. The training materials of Omgzlook are developed by many IT experts' continuously using their experience and knowledge to study, and the quality is very good and have very high accuracy. Once you select our Omgzlook, we can not only help you pass Salesforce certification Service-Cloud-Consultant Cram Review exam and consolidate their IT expertise, but also have a one-year free after-sale Update Service.
You will get your Service-Cloud-Consultant Cram Review certification with little time and energy by the help of out dumps. Omgzlook is constantly updated in accordance with the changing requirements of the Salesforce certification.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
SAP C_THR94_2405 - If you buy the Omgzlook's products, we will not only spare no effort to help you pass the certification exam, but also provide a free update and upgrade service. As we all know, it is not an easy thing to gain the Microsoft AI-102 certification. Microsoft SC-100 - If you do not pass the exam, Omgzlook will full refund to you. Dell D-PV-DY-A-00 - Come and check the free demo in our website you won’t regret it. Omgzlook Salesforce BCS TTA-19 exam questions and answers provide you test preparation information with everything you need.
Updated: May 28, 2022