Each question in Service-Cloud-Consultant Cram Pdf pass guide is certified by our senior IT experts to improve candidates' ability and skills. The quality of training materials and the price of our Service-Cloud-Consultant Cram Pdf dumps torrent are all created for your benefit. Just add it to your cart. And Service-Cloud-Consultant Cram Pdf study materials provide free trial service for consumers. Come and have a try! In addition, you can set the time for each test practice of Service-Cloud-Consultant Cram Pdf simulate test.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can totally rely on us.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Cram Pdf - Salesforce Certified Service cloud consultant You can download our app on your mobile phone. Omgzlook's study guides are your best ally to get a definite success in New Practice Questions Service-Cloud-Consultant Ppt exam. The guides contain excellent information, exam-oriented questions and answers format on all topics of the certification syllabus.
The clients can download our Service-Cloud-Consultant Cram Pdf exam questions and use our them immediately after they pay successfully. Our system will send our Service-Cloud-Consultant Cram Pdf learning prep in the form of mails to the client in 5-10 minutes after their successful payment. The mails provide the links and if only the clients click on the links they can log in our software immediately to learn our Service-Cloud-Consultant Cram Pdf guide materials.
Salesforce Service-Cloud-Consultant Cram Pdf - Actually, you must not impoverish your ambition.
Now, let us show you why our Service-Cloud-Consultant Cram Pdf exam questions are absolutely your good option. First of all, in accordance to the fast-pace changes of bank market, we follow the trend and provide the latest version of Service-Cloud-Consultant Cram Pdf study materials to make sure you learn more knowledge. Secondly, since our Service-Cloud-Consultant Cram Pdf training quiz appeared on the market, seldom do we have the cases of customer information disclosure. We really do a great job in this career!
Besides, without prolonged reparation you can pass the Service-Cloud-Consultant Cram Pdf exam within a week long. Everyone's life course is irrevocable, so missing the opportunity of this time will be a pity.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
Dell D-RPVM-A-01 - So 20-30 hours of study is enough for you to deal with the exam. They always treat customers with courtesy and respect to satisfy your need on our SAP C-LCNC-2406 exam dumps. How can our SAP C_C4H51_2405 practice materials become salable products? Their quality with low prices is unquestionable. Appian ACA100 - The statistical reporting function is provided to help students find weak points and deal with them. The questions and answers of our Amazon DOP-C02 study tool have simplified the important information and seized the focus and are updated frequently by experts to follow the popular trend in the industry.
Updated: May 28, 2022