The strength of our the IT elite team will make you feel incredible. You can try to free download part of the exam questions and answers about Salesforce certification Service-Cloud-Consultant Braindumps Pdf exam to measure the reliability of our Omgzlook. Our Omgzlook is a professional website to provide accurate exam material for a variety of IT certification exams. You can use the computer or you can use the mobile phone. You can choose the device you feel convenient at any time. Selecting Omgzlook means choosing a success
Salesforce Service Cloud Consultant Service-Cloud-Consultant They all have high authority in the IT area.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Braindumps Pdf - Salesforce Certified Service cloud consultant If you obtain Salesforce certificate, you will get a great help. Now many IT professionals agree that Salesforce certification Service-Cloud-Consultant Valid Exam Book exam certificate is a stepping stone to the peak of the IT industry. Salesforce certification Service-Cloud-Consultant Valid Exam Book exam is an exam concerned by lots of IT professionals.
Recently, Service-Cloud-Consultant Braindumps Pdf exam certification, attaching more attention from more and more people in IT industry, has become an important standard to balance someone's IT capability. Many IT candidates are confused and wonder how to prepare for Service-Cloud-Consultant Braindumps Pdf exam, but now you are lucky if you read this article because you have found the best method to prepare for the exam from this article. You will ensure to get Service-Cloud-Consultant Braindumps Pdf exam certification after using our Service-Cloud-Consultant Braindumps Pdf exam software developed by our powerful Omgzlook IT team.
Salesforce Service-Cloud-Consultant Braindumps Pdf - At first, it can be only used on PC.
Different from other similar education platforms, the Service-Cloud-Consultant Braindumps Pdf quiz guide will allocate materials for multi-plate distribution, rather than random accumulation without classification. How users improve their learning efficiency is greatly influenced by the scientific and rational design and layout of the learning platform. The Salesforce Certified Service cloud consultant prepare torrent is absorbed in the advantages of the traditional learning platform and realize their shortcomings, so as to develop the Service-Cloud-Consultant Braindumps Pdf test material more suitable for users of various cultural levels. If just only one or two plates, the user will inevitably be tired in the process of learning on the memory and visual fatigue, and the Service-Cloud-Consultant Braindumps Pdf test material provided many study parts of the plates is good enough to arouse the enthusiasm of the user, allow the user to keep attention of highly concentrated.
Our Service-Cloud-Consultant Braindumps Pdf free dumps demo will provide you some basic information for the accuracy of our exam materials. All questions and answers in our Service-Cloud-Consultant Braindumps Pdf real dumps are tested by our certified trainers with rich experience and one or two days is enough for you practicing valid Service-Cloud-Consultant Braindumps Pdf exam pdf.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
We will send our Cisco 200-901 exam guide within 10 minutes after your payment. There are three versions according to your study habit and you can practice our Network Appliance NS0-304 dumps pdf with our test engine that help you get used to the atmosphere of the formal test. Since the VMware 2V0-31.24 study quiz is designed by our professionals who had been studying the exam all the time according to the changes of questions and answers. Accordingly there are huge changes on the study models of our SAP C_S4CFI_2402 exam dumps as well. The experts in our company are always keeping a close eye on even the slightest change on the Pegasystems PEGACPLSA88V1 exam questions in the field.
Updated: May 28, 2022