Why? Because it provides the most up-to-date information, which is the majority of candidates proved by practice. Some sites provide Salesforce Service-Cloud-Consultant App Simulations exam study materials on the Internet , but they do not have any reliable guarantee. Let me be clear here a core value problem of Omgzlook. With limited time, you need to finish your task in Service-Cloud-Consultant App Simulations quiz guide and avoid making mistakes, so, considering your precious time, we also suggest this version that can help you find out your problems immediately after your accomplishment. As we entered into such a web world, cable network or wireless network has been widely spread. What we are doing now is incredible form of a guarantee.
Salesforce Service Cloud Consultant Service-Cloud-Consultant A bad situation can show special integrity.
And we believe you will pass the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant App Simulations exam just like the other people! If you want to pass the Salesforce Latest Service-Cloud-Consultant Dumps Free Download exam, you'd better to buy Omgzlook's exam training materials quickly. How far the distance between words and deeds? It depends to every person.
Our Service-Cloud-Consultant App Simulationspractice materials will provide you with a platform of knowledge to help you achieve your dream. As you know, our v practice exam has a vast market and is well praised by customers. All you have to do is to pay a small fee on our Service-Cloud-Consultant App Simulations practice materials, and then you will have a 99% chance of passing the exam and then embrace a good life.
Salesforce Service-Cloud-Consultant App Simulations - Our key advantages are that 1.
Perhaps you have wasted a lot of time to playing computer games. It doesn’t matter. It is never too late to change. There is no point in regretting for the past. Our Service-Cloud-Consultant App Simulations exam questions can help you compensate for the mistakes you have made in the past. You will change a lot after learning our Service-Cloud-Consultant App Simulations study materials. And most of all, you will get reward by our Service-Cloud-Consultant App Simulations training engine in the least time with little effort.
If you are urgent to pass exam our exam materials will be suitable for you. Mostly you just need to remember the questions and answers of our Salesforce Service-Cloud-Consultant App Simulations exam review questions and you will clear exams.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
ISACA CISA - There is no doubt that the certification has become more and more important for a lot of people, especial these people who are looking for a good job, and it has been a general trend. Microsoft AI-900-CN - Please totally trust the accuracy of questions and answers. IAPP CIPP-C - So stop hesitation and buy our study materials. The Blue Prism ROM2 test answers are tested and approved by our certified experts and you can check the accuracy of our questions from our free demo. So you just need to memorize our correct questions and answers of the Cisco 300-635 study materials.
Updated: May 28, 2022