If you are still hesitating whether to select Omgzlook, you can free download part of our exam practice questions and answers from Omgzlook website to determine our reliability. If you choose to download all of our providing exam practice questions and answers, Omgzlook dare 100% guarantee that you can pass Salesforce certification Service-Cloud-Consultant Voucher exam disposably with a high score. Comfortable life will demoralize and paralyze you one day. So you must involve yourself in meaningful experience to motivate yourself. If you choose Omgzlook, but don't pass the exam, we will 100% refund full of your cost to you.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So you can take a best preparation for the exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Voucher - Salesforce Certified Service cloud consultant They still attentively accomplish their tasks. Omgzlook's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
Our Service-Cloud-Consultant Voucher study materials absolutely can add more pleasure to your life. You just need a chance to walk out. You can click to see the comments of the Service-Cloud-Consultant Voucher exam braindumps and how we changed their life by helping them get the Service-Cloud-Consultant Voucher certification.
Salesforce Service-Cloud-Consultant Voucher - So you have no reason not to choose it.
Each of us is dreaming of being the best, but only a few people take that crucial step. The key step is to work hard to make yourself better. Our Service-Cloud-Consultant Voucher study materials may become your right man. Perhaps you have heard of our Service-Cloud-Consultant Voucher exam braindumps. A lot of our loyal customers are very familiar with their characteristics. And our Service-Cloud-Consultant Voucher learning quiz have become a very famous brand in the market and praised for the best quality.
With the Omgzlook's Salesforce Service-Cloud-Consultant Voucher exam training materials, you will have better development in the IT industry. You can enjoy the treatment of high-level white-collar, and you can carve out a new territory in the internation.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 2
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 4
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
We are constantly improving and just want to give you the best Salesforce Nonprofit-Cloud-Consultant learning braindumps. SAP C_S4PPM_2021 - It will help us to pass the exam successfully. As long as you use Microsoft PL-400-KR learning materials and get a Microsoft PL-400-KR certificate, you will certainly be appreciated by the leaders. Huawei H19-315 - If you are an IT staff, it will be your indispensable training materials. The system of F5 302 test guide will keep track of your learning progress in the whole course.
Updated: May 28, 2022