Our Service-Cloud-Consultant Tutorial study tool can help you obtain the Service-Cloud-Consultant Tutorial certification and own a powerful weapon for your interview. Our Service-Cloud-Consultant Tutorial qualification test will help you gain recognition with true talents and better adapted to society. Now, I would like to give you a brief introduction in order to make you deepen your impression of our Service-Cloud-Consultant Tutorial test guides. Are you still worried about whether or not our Service-Cloud-Consultant Tutorial materials will help you pass the exam? Are you still afraid of wasting money and time on our materials? Don’t worry about it now, our Service-Cloud-Consultant Tutorial materials have been trusted by thousands of candidates. They also doubted it at the beginning, but the high pass rate of us allow them beat the Service-Cloud-Consultant Tutorial at their first attempt. Helping candidates to pass the Service-Cloud-Consultant Tutorial exam has always been a virtue in our company’s culture, and you can connect with us through email at the process of purchasing and using, we would reply you as fast as we can.
Salesforce Service Cloud Consultant Service-Cloud-Consultant This is a practice test website.
And many of our cutomers use our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Tutorial exam questions as their exam assistant and establish a long cooperation with us. Omgzlook site has a long history of providing Salesforce Service-Cloud-Consultant Exam Online exam certification training materials. It has been a long time in certified IT industry with well-known position and visibility.
Provided that you lose your exam with our Service-Cloud-Consultant Tutorial exam questions unfortunately, you can have full refund or switch other version for free. All the preoccupation based on your needs and all these explain our belief to help you have satisfactory and comfortable purchasing services on the Service-Cloud-Consultant Tutorial study guide. We assume all the responsibilities our Service-Cloud-Consultant Tutorial simulating practice may bring you foreseeable outcomes and you will not regret for believing in us assuredly.
Salesforce Service-Cloud-Consultant Tutorial - This certification gives us more opportunities.
If you are nervous on your Service-Cloud-Consultant Tutorial exam for you always have the problem on the time-schedule or feeling lack of confidence on the condition that you go to the real exam room. Our Software version of Service-Cloud-Consultant Tutorial study materials will be your best assistant. With the advantage of simulating the real exam environment, you can get a wonderful study experience with our Service-Cloud-Consultant Tutorial exam prep as well as gain the best pass percentage.
In the process of job hunting, we are always asked what are the achievements and what certificates have we obtained? Therefore, we get the test Salesforce certification and obtain the qualification certificate to become a quantitative standard, and our Service-Cloud-Consultant Tutorial learning guide can help you to prove yourself the fastest in a very short period of time. Life is short for each of us, and time is precious to us.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Which application will allow a client to enable Ideas on a public website?
A. Partner portal
B. Sites
C. Self-service portal
D. Customer portal
Answer: B
QUESTION NO: 2
Which statements are true regarding a prebuilt Salesforce computer telephony integration
(CTI) adapter for different telephony systems? (Choose 2)
A. It is an intermediary between a telephony system and a Salesforce CRM call center user
B. It is a server based software program that controls the behavior of a Salesforce SoftPhone
C. It utilizes the SoftPhone capability from within the Salesforce application
D. It allows voicemails to be captured and stored as attachments on cases
Answer: A,C
QUESTION NO: 3
UC is creating an inbound customer support contact center to handle questions about using its products. What should be considered when designing the contact center?
A. Average handling time and first call resolution time
B. Agent skill-based routing and predictive dialer
C. Automatic call distributor and interactive voice response
D. Workforce management and customer satisfaction score
Answer: C
QUESTION NO: 4
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
You get access to every Oracle 1z1-808 exams files and there continuously update our Oracle 1z1-808 study materials; these exam updates are supplied free of charge to our valued customers. APMG-International Better-Business-Cases-Practitioner - If you make up your mind, choose us! When you purchase Huawei H19-301_V3.0 exam dumps from Omgzlook, you never fail Huawei H19-301_V3.0 exam ever again. The staff of APM APM-PFQ study guide is professionally trained. SAP C_BW4H_2404 - Omgzlook trusts in displacing all the qualms before believing us.
Updated: May 28, 2022