So there are three free demos of our Service-Cloud-Consultant Materials exam materials. And you can easily download the demos on our website. There are three different versions of our Service-Cloud-Consultant Materials preparation prep including PDF, App and PC version. As a brand now, many companies strive to get our Service-Cloud-Consultant Materials practice materials to help their staffs achieve more certifications for our quality and accuracy. Our Service-Cloud-Consultant Materials practice materials are distributed at acceptable prices. We are now in an era of technological development.
Salesforce Service Cloud Consultant Service-Cloud-Consultant So you can take a best preparation for the exam.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Materials preparation quide will totally amaze you and bring you good luck. Omgzlook's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
Our Service-Cloud-Consultant Materials study materials absolutely can add more pleasure to your life. You just need a chance to walk out. You can click to see the comments of the Service-Cloud-Consultant Materials exam braindumps and how we changed their life by helping them get the Service-Cloud-Consultant Materials certification.
Salesforce Service-Cloud-Consultant Materials - It will help us to pass the exam successfully.
What is your reason for wanting to be certified with Service-Cloud-Consultant Materials? I believe you must want to get more opportunities. As long as you use Service-Cloud-Consultant Materials learning materials and get a Service-Cloud-Consultant Materials certificate, you will certainly be appreciated by the leaders. As you can imagine that you can get a promotion sooner or latter, not only on the salary but also on the position, so what are you waiting for? Just come and buy our Service-Cloud-Consultant Materials study braindumps.
If you are an IT staff, it will be your indispensable training materials. Do not take your future betting on tomorrow.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
The system of American College of Rheumatology RhMSUS test guide will keep track of your learning progress in the whole course. Microsoft MB-210 - Then, you need to upgrade and develop yourself. As long as you study with our EMC D-DS-FN-23 exam questions for 20 to 30 hours, you will pass the exam for sure. Salesforce Marketing-Cloud-Intelligence - Whatever exam you choose to take, Omgzlook training dumps will be very helpful to you. Moreover our Network Appliance NS0-304 test guides provide customers with supplement service-mock test, which can totally inspire them to study hard and check for defects during their learning process.
Updated: May 28, 2022