It is time to start to clear exam and obtain an IT certification to improve your competitor from our Salesforce Service-Cloud-Consultant Format training PDF if you don't want to be discarded by epoch. Many IT workers have a nice improve after they get a useful certification. If you are willing, our Service-Cloud-Consultant Format training PDF can give you a good beginning. Our experts made significant contribution to their excellence of the Service-Cloud-Consultant Format study materials. So we can say bluntly that our Service-Cloud-Consultant Format simulating exam is the best. All Service-Cloud-Consultant Format test questions offered by us are tested and selected by our senior experts in IT filed, which only need little time to focus on the practice and the preparation.
Now, quickly download Service-Cloud-Consultant Format free demo for try.
Presiding over the line of our practice materials over ten years, our experts are proficient as elites who made our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Format learning questions, and it is their job to officiate the routines of offering help for you. If the Exam Service-Cloud-Consultant PDF exam is coming and the time is tense, it is better to choose our Exam Service-Cloud-Consultant PDF test engine dumps. Exam Service-Cloud-Consultant PDF test engine can simulate the actual test during the preparation and record the wrong questions for our reviewing.
And so many of our loyal customers have achieved their dreams with the help of our Service-Cloud-Consultant Format exam questions. Your aspiring wishes such as promotion chance, or higher salaries or acceptance from classmates or managers and so on. And if you want to get all benefits like that, our Service-Cloud-Consultant Format training quiz is your rudimentary steps to begin.
Salesforce Service-Cloud-Consultant Format - So you should click our website frequently.
Our Service-Cloud-Consultant Format exam braindumps are famous for its advantage of high efficiency and good quality which are carefully complied by the professionals. Our excellent professionals are furnishing exam candidates with highly effective Service-Cloud-Consultant Format study materials, you can even get the desirable outcomes within one week. By concluding quintessential points into Service-Cloud-Consultant Format actual exam, you can pass the exam with the least time while huge progress.
Convenience of the online version of our Service-Cloud-Consultant Format study materials is mainly reflected in the following aspects: on the one hand, the online version is not limited to any equipment. You are going to find the online version of our Service-Cloud-Consultant Format exam prep applies to all electronic equipment, including telephone, computer and so on.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
It is all about the superior concrete and precision of our Hitachi HQT-4230 learning quiz that help. We are dedicated to your accomplishment, hence pledges you victory in Adobe AD0-E328 exam in a single attempt. So our CompTIA PT0-002 study materials are a good choice for you. If you want to pass the Salesforce SAP C_CPE_16 exam in the first attempt, then don’t forget to go through the SAP C_CPE_16 practice testprovided by the Omgzlook. ISQI CTAL-TTA_Syll19_4.0 - You can test your true level through simulated exams.
Updated: May 28, 2022