Which one is your favorite way to prepare for the exam, PDF, online questions or using simulation of exam software? Fortunately, the three methods will be included in our Service-Cloud-Consultant Exam exam software provided by Omgzlook, so you can download the free demo of the three version. Choosing the right method to have your exam preparation is an important step to obtain Service-Cloud-Consultant Exam exam certification. Certainly, we ensure that each version of Service-Cloud-Consultant Exam exam materials will be helpful and comprehensive. Firstly we provide one-year service warranty for every buyer who purchased Service-Cloud-Consultant Exam valid exam collection materials. Every buyer can share one year free updates and preparation assist. Our Omgzlook has been focusing on the changes of Service-Cloud-Consultant Exam exam and studying in the exam, and now what we offer you is the most precious Service-Cloud-Consultant Exam test materials.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Never feel sorry to invest yourself.
You can much more benefited form our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam study guide. To choose us is to choose success! It is an incredible opportunity among all candidates fighting for the desirable exam outcome to have our Latest Test Service-Cloud-Consultant Camp Materials practice materials.
The Service-Cloud-Consultant Exam prep torrent we provide will cost you less time and energy. You only need relatively little time to review and prepare. After all, many people who prepare for the Service-Cloud-Consultant Exam exam, either the office workers or the students, are all busy.
Salesforce Service-Cloud-Consultant Exam - The downloading process is operational.
Regarding the process of globalization, every fighter who seeks a better life needs to keep pace with its tendency to meet challenges. Service-Cloud-Consultant Exam certification is a stepping stone for you to stand out from the crowd. Nowadays, having knowledge of the Service-Cloud-Consultant Exam study braindumps become widespread, if you grasp solid technological knowledge, you are sure to get a well-paid job and be promoted in a short time. According to our survey, those who have passed the exam with our Service-Cloud-Consultant Exam test guide convincingly demonstrate their abilities of high quality, raise their professional profile, expand their network and impress prospective employers.
As a result, many students have bought materials that are not suitable for them and have wasted a lot of money. But Service-Cloud-Consultant Exam guide torrent will never have similar problems, not only because Service-Cloud-Consultant Exam exam torrent is strictly compiled by experts according to the syllabus, which are fully prepared for professional qualification examinations, but also because Service-Cloud-Consultant Exam guide torrent provide you with free trial services.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
As long as you spare one or two hours a day to study with our latest Linux Foundation FOCP quiz prep, we assure that you will have a good command of the relevant knowledge before taking the exam. Passing the ACAMS CAMS-CN test certification does not only prove that you are competent in some area but also can help you enter in the big company and double your wage. You can finish practicing all the contents in our SAP C-S4TM-2023 practice materials within 20 to 30 hours, and you will be confident enough to attend the exam for our SAP C-S4TM-2023 exam dumps are exact compiled with the questions and answers of the real exam. If you buy our SAP C-TS422-2023 preparation questions, you can use our SAP C-TS422-2023 practice engine for study in anytime and anywhere. Last but not least, we will provide the most considerate after sale service for our customers on our EMC D-VXR-DY-01 exam dumps.
Updated: May 28, 2022