Omgzlook Salesforce Service-Cloud-Consultant Bootcamp exam comprehensively covers all syllabus and complex issues. The Omgzlook Salesforce Service-Cloud-Consultant Bootcamp exam questions and answers is the real exam challenges, and help you change your mindset. Omgzlook Salesforce Service-Cloud-Consultant Bootcamp exam training materials are provided in PDF format and software format. They often encounter situations in which the materials do not match the contents of the exam that make them waste a lot of time and effort. But with Service-Cloud-Consultant Bootcamp exam dump, you do not need to worry about similar problems. Of course, this is not only the problem of quality, it goes without saying that our quality is certainly the best.
Salesforce Service Cloud Consultant Service-Cloud-Consultant As well as our after-sales services.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Bootcamp - Salesforce Certified Service cloud consultant So that you will have the confidence to win the exam. As we all know, a lot of efforts need to be made to develop a Latest Service-Cloud-Consultant Exam Questions And Answers learning prep. Firstly, a huge amount of first hand materials are essential, which influences the quality of the compilation about the Latest Service-Cloud-Consultant Exam Questions And Answers actual test guide.
Do you feel headache looking at so many IT certification exams and so many exam materials? What should you do? Which materials do you choose? If you don't know how to choose, I choose your best exam materials for you. You can choose to attend Salesforce Service-Cloud-Consultant Bootcamp exam which is the most popular in recent. Getting Service-Cloud-Consultant Bootcamp certificate, you will get great benefits.
Salesforce Service-Cloud-Consultant Bootcamp - So you need to be brave enough to have a try.
Most IT workers prefer to choose our online test engine for their Service-Cloud-Consultant Bootcamp exam prep because online version is more flexible and convenient. With the help of our online version, you can not only practice our Service-Cloud-Consultant Bootcamp exam pdf in any electronic equipment, but also make you feel the atmosphere of Service-Cloud-Consultant Bootcamp actual test. The exam simulation will mark your mistakes and help you play well in Service-Cloud-Consultant Bootcamp practice test.
And all of the PDF version, online engine and windows software of the Service-Cloud-Consultant Bootcamp study guide will be tested for many times. Although it is not easy to solve all technology problems, we have excellent experts who never stop trying.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Our valid Pegasystems PEGACPSA23V1 practice questions are created according to the requirement of the certification center based on the real questions. Through large numbers of practices, you will soon master the core knowledge of the Microsoft DP-203 exam. Dear everyone, you can download the APICS CSCP-KR free demo for a little try. SAP C_BW4H_214 - The high quality of our products also embodies in its short-time learning. The test engine is more efficient way for anyone to practice our EMC D-CI-DS-23 exam pdf and get used to the atmosphere of the formal test.
Updated: May 28, 2022