We can proudly claim that you can successfully pass the exam just on the condition that you study with our Service-Cloud-Consultant Answers preparation materials for 20 to 30 hours. And not only you will get the most rewards but also you will get an amazing study experience by our Service-Cloud-Consultant Answers exam questions. For we have three different versions of our Service-Cloud-Consultant Answers study guide, and you will have different feelings if you have a try on them. This training materials is what IT people are very wanted. Because it will make you pass the exam easily, since then rise higher and higher on your career path. Everyone has the right to pursue happiness and wealth.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is absolutely trustworthy website.
So you totally can control the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Answers study materials flexibly. Many times getting a right method is important and more efficient than spending too much time and money in vain. Our Omgzlook team devote themselves to studying the best methods to help you pass Service-Cloud-Consultant Test Dumps Pdf exam certification.
Secondly, the price of our Service-Cloud-Consultant Answers learning guide is quite favourable than the other websites'. Service-Cloud-Consultant Answers study guide can bring you more than you wanted. After you have used our products, you will certainly have your own experience.
Salesforce Service-Cloud-Consultant Answers - When choosing a product, you will be entangled.
When people take the subway staring blankly, you can use Pad or cell phone to see the PDF version of the Service-Cloud-Consultant Answers study materials. While others are playing games online, you can do online Service-Cloud-Consultant Answers exam questions. We are sure that as you hard as you are, you can pass Service-Cloud-Consultant Answers exam easily in a very short time. While others are surprised at your achievement, you might have found a better job.
Even if you find that part of it is not for you, you can still choose other types of learning materials in our study materials. We can meet all your requirements and solve all your problems by our Service-Cloud-Consultant Answers certification guide.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 2
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 3
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
Besides, the simulate test environment will help you to be familiar with the IIBA ECBA actual test. If you are really in doubt, you can use our trial version of our ISACA CISA exam questions first. Microsoft DP-300 - Our business policy is "products win by quality, service win by satisfaction". HP HPE0-S60 - If you are now determined to go to research, there is still a little hesitation in product selection. Microsoft MS-721 - If you complete for a senior position just right now, you will have absolutely advantage over others.
Updated: May 28, 2022