I think that for me is nowhere in sight. But to succeed you can have a shortcut, as long as you make the right choice. I took advantage of Omgzlook's Salesforce Service-Cloud-Consultant Answers exam training materials, and passed the Salesforce Service-Cloud-Consultant Answers exam. If you have any question that you don't understand, just contat us and we will give you the most professional advice immediately. Compared with products from other companies, our Service-Cloud-Consultant Answers practice materials are responsible in every aspect. In real life, every great career must have the confidence to take the first step.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is convenient for the user to read.
So you can save your time to have a full preparation of Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Answers exam. While you are learning with our Hot Service-Cloud-Consultant Questions quiz guide, we hope to help you make out what obstacles you have actually encountered during your approach for Hot Service-Cloud-Consultant Questions exam torrent through our PDF version, only in this way can we help you win the Hot Service-Cloud-Consultant Questions certification in your first attempt. As a matter of fact, since the establishment, we have won wonderful feedback and ceaseless business, continuously working on developing our Hot Service-Cloud-Consultant Questions test prep.
The happiness from success is huge, so we hope that you can get the happiness after you pass Service-Cloud-Consultant Answers exam certification with our developed software. Your success is the success of our Omgzlook, and therefore, we will try our best to help you obtain Service-Cloud-Consultant Answers exam certification. We will not only spare no efforts to design Service-Cloud-Consultant Answers exam materials, but also try our best to be better in all after-sale service.
Salesforce Service-Cloud-Consultant Answers - It is unmarched high as 98% to 100%.
Sometimes hesitating will lead to missing a lot of opportunities. If you think a lot of our Service-Cloud-Consultant Answers exam dumps PDF, you should not hesitate again. Too much hesitating will just waste a lot of time. Our Service-Cloud-Consultant Answers exam dumps PDF can help you prepare casually and pass exam easily. If you make the best use of your time and obtain a useful certification you may get a senior position ahead of others. Chance favors the prepared mind. Omgzlook provide the best Service-Cloud-Consultant Answers exam dumps PDF materials in this field which is helpful for you.
With our trusted service, our Service-Cloud-Consultant Answers study guide will never make you disappointed. To ensure that you have a more comfortable experience before you choose to purchase our Service-Cloud-Consultant Answers exam quiz, we provide you with a trial experience service.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
There are IIA IIA-CIA-Part1 real questions available for our candidates with accurate answers and detailed explanations. Our Microsoft MB-210 learning materials are new but increasingly popular choices these days which incorporate the newest information and the most professional knowledge of the practice exam. Our Microsoft PL-400-KR exam dumps are required because people want to get succeed in IT field by clearing the certification exam. EC-COUNCIL 312-38 - If you have any questions about Salesforce Certified Service cloud consultant test torrent or there are any problems existing in the process of the refund you can contact us by mails or contact our online customer service personnel and we will reply and solve your doubts or questions promptly. The 99% pass rate of EXIN PR2F training vce will ensure you 100% pass.
Updated: May 28, 2022