As a matter of fact, since the establishment, we have won wonderful feedback and ceaseless business, continuously working on developing our CRT-261 Reliable Real Exam Questions And Answers test prep. We have been specializing CRT-261 Reliable Real Exam Questions And Answers exam dumps many years and have a great deal of long-term old clients, and we would like to be a reliable cooperator on your learning path and in your further development. While you are learning with our CRT-261 Reliable Real Exam Questions And Answers quiz guide, we hope to help you make out what obstacles you have actually encountered during your approach for CRT-261 Reliable Real Exam Questions And Answers exam torrent through our PDF version, only in this way can we help you win the CRT-261 Reliable Real Exam Questions And Answers certification in your first attempt. The happiness from success is huge, so we hope that you can get the happiness after you pass CRT-261 Reliable Real Exam Questions And Answers exam certification with our developed software. Your success is the success of our Omgzlook, and therefore, we will try our best to help you obtain CRT-261 Reliable Real Exam Questions And Answers exam certification. The existence of our CRT-261 Reliable Real Exam Questions And Answers learning guide is regarded as in favor of your efficiency of passing the CRT-261 Reliable Real Exam Questions And Answers exam.
Salesforce Service Cloud Consultant CRT-261 It is unmarched high as 98% to 100%.
Salesforce Service Cloud Consultant CRT-261 Reliable Real Exam Questions And Answers - Certification Preparation for Service Cloud Consultant Sometimes hesitating will lead to missing a lot of opportunities. We will provide you with thoughtful service. With our trusted service, our Valid CRT-261 Test Labs study guide will never make you disappointed.
Before you try to attend the CRT-261 Reliable Real Exam Questions And Answers practice exam, you need to look for best learning materials to easily understand the key points of CRT-261 Reliable Real Exam Questions And Answers exam prep. There are CRT-261 Reliable Real Exam Questions And Answers real questions available for our candidates with accurate answers and detailed explanations. We are ready to show you the most reliable CRT-261 Reliable Real Exam Questions And Answers pdf vce and the current exam information for your preparation of the test.
Salesforce CRT-261 Reliable Real Exam Questions And Answers - No company in the field can surpass us.
Our CRT-261 Reliable Real Exam Questions And Answers exam questions just focus on what is important and help you achieve your goal. With high-quality CRT-261 Reliable Real Exam Questions And Answers guide materials and flexible choices of learning mode, they would bring about the convenience and easiness for you. Every page is carefully arranged by our experts with clear layout and helpful knowledge to remember. In your every stage of review, our CRT-261 Reliable Real Exam Questions And Answers practice prep will make you satisfied.
Because, after all, CRT-261 Reliable Real Exam Questions And Answers is a very important certified exam of Salesforce. But CRT-261 Reliable Real Exam Questions And Answers exam is not so simple.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
All time and energy you devoted to the SAP C_S4CPR_2402 preparation quiz is worthwhile. In order to pass Salesforce certification DAMA CDMP-RMD exam disposably, you must have a good preparation and a complete knowledge structure. HP HPE0-V25 - Many people, especially the in-service staff, are busy in their jobs, learning, family lives and other important things and have little time and energy to learn and prepare the exam. Salesforce certification Juniper JN0-105 exam is a very good test to prove your ability. Fortinet NSE7_LED-7.0 - For a better understanding of their features, please follow our website and try on them.
Updated: May 28, 2022