Our CRT-261 Valid Test Dumps Questions learning materials provide you with a platform of knowledge to help you achieve your wishes. Do you want to find a job that really fulfills your ambitions? That's because you haven't found an opportunity to improve your ability to lay a solid foundation for a good career. Our CRT-261 Valid Test Dumps Questions quiz torrent can help you get out of trouble regain confidence and embrace a better life. According to the survey of our company, we have known that a lot of people hope to try the CRT-261 Valid Test Dumps Questions test training materials from our company before they buy the study materials, because if they do not have a try about our study materials, they cannot sure whether the study materials from our company is suitable for them to prepare for the exam or not. So a lot of people long to know the CRT-261 Valid Test Dumps Questions study questions in detail. In 21st century, every country had entered the period of talent competition, therefore, we must begin to extend our CRT-261 Valid Test Dumps Questions personal skills, only by this can we become the pioneer among our competitors.
Salesforce Service Cloud Consultant CRT-261 And we have become a popular brand in this field.
As long as you try our CRT-261 - Certification Preparation for Service Cloud Consultant Valid Test Dumps Questions exam questions, we believe you will fall in love with it. For many people, it’s no panic passing the Vce CRT-261 Exam exam in a short time. Luckily enough，as a professional company in the field of Vce CRT-261 Exam practice questions ,our products will revolutionize the issue.
We guarantee that you can pass the exam at one time even within one week based on practicing our CRT-261 Valid Test Dumps Questions exam materials regularly. 98 to 100 percent of former exam candidates have achieved their success by the help of our CRT-261 Valid Test Dumps Questions practice questions. And we have been treated as the best friend as our CRT-261 Valid Test Dumps Questions training guide can really help and change the condition which our loyal customers are in and give them a better future.
Salesforce CRT-261 Valid Test Dumps Questions - Join us and you will be one of them.
As we all know, it is difficult to prepare the CRT-261 Valid Test Dumps Questions exam by ourselves. Excellent guidance is indispensable. If you urgently need help, come to buy our study materials. Our company has been regarded as the most excellent online retailers of the CRT-261 Valid Test Dumps Questions exam question. So our assistance is the most professional and superior. You can totally rely on our study materials to pass the exam. All the key and difficult points of the CRT-261 Valid Test Dumps Questions exam have been summarized by our experts. They have rearranged all contents, which is convenient for your practice. Perhaps you cannot grasp all crucial parts of the CRT-261 Valid Test Dumps Questions study tool by yourself. You also can refer to other candidates’ review guidance, which might give you some help. Then we can offer you a variety of learning styles. Our printable CRT-261 Valid Test Dumps Questions real exam dumps, online engine and windows software are popular among candidates. So you will never feel bored when studying on our CRT-261 Valid Test Dumps Questions study tool.
To be convenient for the learners, our CRT-261 Valid Test Dumps Questions certification questions provide the test practice software to help the learners check their learning results at any time. Our CRT-261 Valid Test Dumps Questions study practice guide takes full account of the needs of the real exam and conveniences for the clients.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
Cisco 500-490 - If you fail to pass the exam, we will give a full refund. If you have any worry about the Palo Alto Networks PSE-Strata exam, do not worry, we are glad to help you. Google Professional-Machine-Learning-Engineer - A large number of buyers pouring into our website every day can prove this. Although we come across some technical questions of our EC-COUNCIL 312-38 learning guide during development process, we still never give up to developing our EC-COUNCIL 312-38 practice engine to be the best in every detail. Up to now, our SAP C-SAC-2402 training quiz has helped countless candidates to obtain desired certificate.
Updated: May 28, 2022