As long as you click on the link, you can use CRT-261 Valid Study Guide Files learning materials to learn. If you decide to buy a CRT-261 Valid Study Guide Files exam braindumps, you definitely want to use it right away! CRT-261 Valid Study Guide Files training guide’s powerful network and 24-hour online staff can meet your needs. They are unsuspecting experts who you can count on. Without unintelligible content within our CRT-261 Valid Study Guide Files study tool, all questions of the exam are based on their professional experience in this industry. As a result thousands of people put a premium on obtaining CRT-261 Valid Study Guide Files certifications to prove their ability.
Salesforce Service Cloud Consultant CRT-261 Don't hesitate!
Salesforce Service Cloud Consultant CRT-261 Valid Study Guide Files - Certification Preparation for Service Cloud Consultant And we are the leading practice materials in this dynamic market. The efficiency of our Exam CRT-261 Testking exam braindumps has far beyond your expectation. On one hand, our Exam CRT-261 Testking study materials are all the latest and valid exam questions and answers that will bring you the pass guarantee.
And if you get any questions, please get contact with us, our staff will be online 24/7 to solve your problems all the way. Before you place orders, you can download the free demos of CRT-261 Valid Study Guide Files practice test as experimental acquaintance. Once you decide to buy, you will have many benefits like free update lasting one-year and convenient payment mode.
Salesforce CRT-261 Valid Study Guide Files - They have always been in a trend of advancement.
One of the significant advantages of our CRT-261 Valid Study Guide Files exam material is that you can spend less time to pass the exam. People are engaged in modern society. So our goal is to achieve the best learning effect in the shortest time. So our CRT-261 Valid Study Guide Files test prep will not occupy too much time. You might think that it is impossible to memorize well all knowledge. We can tell you that our CRT-261 Valid Study Guide Files test prep concentrate on systematic study, which means all your study is logic. Why not give us a chance to prove? Our CRT-261 Valid Study Guide Files guide question dumps will never let you down.
By focusing on how to help you effectively, we encourage exam candidates to buy our CRT-261 Valid Study Guide Files practice test with high passing rate up to 98 to 100 percent all these years. Our Salesforce exam dumps almost cover everything you need to know about the exam.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
Cisco 300-435 - We hope that our new design can make study more interesting and colorful. At the same time, the language in ACAMS CAMS-KR test question is very simple and easy to understand. Splunk SPLK-3003 - We have always advocated customer first. HP HP2-I59 - What is more, we have never satisfied our current accomplishments. Using Salesforce CRT-251 exam prep is an important step for you to improve your soft power.
Updated: May 28, 2022